Can You Product Change to Citi Dividend?

In the post Best Downgrade Options & Rules For Each Card Issuer we mentioned the three best options for someone who wants to downgrade a Citi card without closing it:

  • Citi Double Cash – 2% cashback anywhere
  • Citi Dividend – 1% cashback and 5% categories, max $300 cashback per year
  • Citi ThankYou Preferred – this is the best option if you need an open ThankYou points card to keep points alive

Reader Marco asks,

I thought Dividend application is dead already (no longer available for signup). Is it still possible to product change to it?

Multiple reports in the comments of a recent post indicate that product changing to Dividend is still possible, including one data point from yesterday. Hopefully, it will work for all of us.

There is particular interest now in the Citi Dividend card since this year the Q2 category is drugstores, a popular category. And you can get 5% back with an annual cap of $300 in cashback. This amounts to $6,000 spend total at the drugstore if you want to max it all out there.

It may be worth product changing to Dividend for the bonus category and then changing it again to a different, something Chasingthepoints had success with recently. Remember that there’s never a guarantee that you’ll be able to product change to any given product at any given time, so keep that in mind.

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Brian G.
Brian G. (@guest_1033937)
August 10, 2020 23:05

Tried to PC to a Citi Dividend rep said it is no longer an option. Is this true?

JoeSmart
JoeSmart (@guest_1093503)
November 18, 2020 09:33

Same here in Nov 2020. Rep says none of my accounts are eligible. I have pretty much every no AF citi card and the chat rep told me that conversion is tied to both card and individual account type.

ZipZapKaZoom
ZipZapKaZoom (@guest_811937)
September 19, 2019 00:55

Rep said product changes to Dividend are no longer an option. I hope they were wrong. 🙁

DTCGuy
DTCGuy (@guest_637522)
August 31, 2018 16:35

They won’t let you product change from any cards that are still under promotional financing. Just tried to PC to a Dividend form a Diamond Preferred, was using it to float my last semester of college on 0% until I was able to start working full time.

kingofdanorf
kingofdanorf (@guest_558992)
February 8, 2018 20:06

Was able to PC from Citi DC to Dividend, one phone call. Easy.

David @ Real Gospodar
David @ Real Gospodar (@guest_542945)
December 28, 2017 18:19

I also just downgraded from an AAdvantage to a Dividend today, although the product change isn’t supposed to go into effect until mid-February. The $95 annual fee for the AAdvantage is being waived. I called once it appeared on my monthly statement. Also the person I spoke with on the phone said that she wasn’t sure if they were still offering the Dividend, but a few seconds later lo and behold they were 😉

glenn
glenn (@guest_541574)
December 26, 2017 18:33

just changed from an Aadvantage to a Dividend today, no problems. I called about a week before and asked about possible product changes and the Dividend wasn’t mentioned. I researched on the internet after and found this to be the best choice.

mike
mike (@guest_410320)
May 25, 2017 00:32

can you convert costco anywhere to Citi Dividend? thanks

Roman
Roman (@guest_402380)
May 6, 2017 10:02

One more datapoint. Just successfully switched my Citi Premier to a Citi Dividend. Quick phone call.

Jake
Jake (@guest_347453)
February 1, 2017 20:13

As an FYI, just did a product transfer from Citi AA Platinum to Citi Dividend on 2/01/2017. No issues at all

Jags4186
Jags4186 (@guest_372600)
March 18, 2017 17:19

Were you able to do it via secure message or did you have to call?

wwllmm
wwllmm (@guest_309383)
October 26, 2016 10:54

Anybody know if Citi Dividend codes 5% 4th quarter at BBB?