Churning News: Giftcards.com Branches Off to Saveya.com

Giftcards.com is a gift card reseller and they’ll be opening another branch to buy and sell gift cards under a new name: SaveYa.com. (See The Complete Guide to Selling your Unwanted Gift Cards.)

Background

I was first tipped off to this new Saveya option by my friend Chasing The Points, and more recently SaveYa started showing up in the giftcardgranny sellers options. What was odd was that I didn’t see any cards that they dealt with, it was always blank.

I just headed over to saveya.com and I saw that they actually are already up and running, but they only accept two gift cards rights now: Walmart and Macy’s. I then headed over to giftcardgranny and I saw that indeed those two are showing in the giftcardgranny listings.

It just so happened to be perfect timing for me since I just bought some discounted Macy’s gift cards, so I decided to try out selling one $50 Macy’s gift card; I like starting small. I entered the gift code in without a problem, but then they prompted me to enter my credit card number and the system wasn’t processing it properly. I called up and spoke to a very helpful rep there.

What We Know

Here’s what I learned:

  • The system was really in beta, but they just took it off beta and it still has some glitches. She was actually asking me what I saw, etc., so that they could fix it all and get it up and running properly.
  • From the gist of the conversation, it sounded to me that within a few weeks they should have all merchants up and running.
  • She told me that Giftcards.com is NOT closing down. Both marketplaces will continue. (Hence my title to this post: Giftcards.com Branches Off to Saveya.com.) My personal guess is that this is all in the short term; eventually Giftcards.com will only deal with new gift cards and Saveya will be doing the discounted gift cards buying and selling.
  • Saveya will also allow electronic submission for gift cards, and they’ll in fact encourage it. Payout will be the same for electronic and physical submissions.
  • In the FAQ it mentions a significantly higher limit than Giftcards.com has. Saveya mentions a limit of $500 per month and $1500 per rolling 3 months. That makes it more of a real option, even without becoming a bulk seller. Giftcards.com limits non-bulk sellers to $750 per rolling 3 months.
  • When (unsuccessfully) trying to sell my Macy’s gift card to Saveya, the system seemed to indicate that the limit was $300. But I confirmed with the rep that the true amount is $500 and that this just needs to be fixed.
  • What’s also great, is that we should be able to do $1500 in sales to Saveya, besides for the $750 that we’re doing to Giftcards.com.
  • Currently, you’ll notice on giftcardgranny that the payout on both Walmart and Macy’s is .5% less on SaveYa than it is on Giftcards.com. I tried pressing her if it will continue that way, and she told me, “you’ll have to wait and see every day”. My guess is that this is intentional and the SaveYa rates will be consistently less (possibly consistently .5% less) than giftcards.com. This isn’t all that bad since giftcards.com often pays out .5% – 1% more than the competition, so by going slightly less SaveYa could still stay competitive as far as rates go.
  • Of course, if Giftcards.com is still around it would make sense to go that route, since they’re slightly better rates, but if Giftcards.com moves everything into Saveya then we’d be left with the Saveya rates.
  • Another interesting thing about Saveya is that they’re advertising an in-store option of selling gift cards. I don’t know exactly how it will work, but apparently they’ll have locations where you can give your gift cards in physically.
  • On the Bulk Sellers section it says that Saveya will have a possibility of higher rates for bulk sellers, depending on volume of sales.
  • I tried opening my Saveya account with my regular email and it didn’t work. I then used my backup email and it worked. I’d guess this is because of an over-lap between giftcards.com and Saveya; since my email is in the giftcards.com system they couldn’t have it with saveya.

My Thoughts

On a personal level, I’m super excited about Saveya. You see, I’ve been actively trying to find a sales option which will allow me to send gift codes electronically. Giftcards.com is just such an option, but I haven’t had much success with them – you can read my experiences here. The next step I was thinking of pursuing was to try becoming a bulk seller with GiftCardZen who allows electronic submission for bulk sellers. Though I don’t really do the requisite $5000 in monthly sales, I was hoping to convince them somehow to allow me to be a bulk seller.

But now I made some headway toward becoming a bulk seller with Saveya. The rep started processing my info and it sounded like I may be able to become a bulk seller, though it’s not a done deal yet. Since they’re new, they probably don’t have many bulk sellers yet and it may be easier than it was with Giftcards.com. To be fair, I never pursued the Giftcards.com option that strongly, so it’s possible I could have worked with them too, if I would have called in and spoke to them.

When the Saveya agent asked me where I get my gift cards from, I told her (honestly) that I get them from credit card points and from various deals I have on my credit cards. I meant Amex Offers, but I didn’t actually say that. She said, “Oh, I also get gift cards from deals I have on my credit card”. I’m thinking, “Hey, sounds like I have a good partner here”.

I’m going to try becoming a bulk seller with Saveya and I’ll see how it goes. I won’t sell them big amounts until I get comfortable with the system, but hopefully it will work out well.

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33 Comments
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Leigh
Leigh (@guest_386836)
April 10, 2017 10:11

Horrible company. They will get all of your personal information and the decline your request for an account. They actually tell you your account is frozen which makes no sense since how do you have an account until they approve you? I would avoid this company like the plague!

Shelley Poulsen
Shelley Poulsen (@guest_306933)
October 16, 2016 14:53

I was at HomeGoods yesterday and presented a $500 gift card from SaveYa–only to find out that it was invalid. I reported it to SaveYa and I was told, “Sorry. We will investigate it and issue a refund in 1-2 weeks.” I said that it was amazing that my money was taken in seconds but I have to go through this lengthy process to get it back. The only response to this was that I would receive a refund confirmation number in an email. I am set to sell a card with them–which I will no longer be doing. SaveYa is a scam.

Jason
Jason (@guest_304949)
October 9, 2016 13:43

Just curious.. Does anyone have any updates about SaveYa? We just went to Home Goods and are looking to buy about $800 worth of stuff, so I was hoping to buy GCs from them at 20% off. They seem kind of shady based on their online reviews, so I figured I’d ask about anyone else’s experience with them. Thanks in advance.

Leigh
Leigh (@guest_386837)
April 10, 2017 10:12

I’d stay clear of them.

MMKate
MMKate (@guest_171258)
September 11, 2015 20:25

I just got rejected as a bulk seller at SaveYa — 3 months after I applied. That’s quite a decision process! But ultimately, I’m fine with their existing limits, I’m not doing as much GC reselling as I thought I would.

ean
ean (@guest_138128)
June 25, 2015 19:05

……..Okay now this is ridiculous. I’m done. I WILL NEVER USE SAVEYA AGAIN! After I called, I got this message in my email;

———————————————————–

CSRHD——— has been addressed.
Resolution : Completed

Hello ——, Thank you for contacting SaveYa. Your check payment for $177.00 was mailed out on 6/22/2015. You should receive your check payment within 7-10 business days from the issue date. We appreciate your business. Best Regards, Mary
Thanks for your continued support!!

Your friends at SaveYa.com Customer Support.

———————————————————-

THESE GUYS ARE FRAUDULENT!!!!

What is going on!?!? I wish I could sue these guys or they go bankrupt, this makes no sense at all when it was processed over 2 weeks ago!!!! IT WAS SUPPOSED TO BE MAILED OUT THAT VERY WEEK!

ean
ean (@guest_138129)
June 25, 2015 19:07

And I’ve called them at least 10 times! EVERY TIME THEY SAID THAT IT WAS MAILED OUT THE SAME DAY PROCESSED 6/12!!!!!! But they cant pushing they date back when I would receive it. Something needs to be done about this.

Brooke
Brooke (@guest_141038)
July 1, 2015 23:45

The same thing is currently happening with a card I sold as well; I called and they said they mailed the check when I sold it to them on the same day. Have you received your yet? I’ve been waiting since the 20th and I see you’ve been waiting much longer.

Tabitha
Tabitha (@guest_142744)
July 8, 2015 06:39

I sold mine on June 14, it even says completed but I still haven’t received anything from them. I wish I just kept the gift cards now. I have a feeling I will not get anything from them and now I cannot use the gift cards.

Starvin' Marvin
Starvin' Marvin (@guest_142752)
July 8, 2015 07:36

File a complaint with the BBB
if you search for SaveYa, it’ll direct you to giftcards.com (their parent company)…….

ean
ean (@guest_138002)
June 25, 2015 14:45

What I posted on a different site: “I have called and emailed repeatedly. My tickets are never answered if I email, but my phone calls are responded to. I’ve gotten different answers and they keep pushing the date back. I sold on a Friday 6/12 and they said that tomorrow Friday 6/26 would be the 10th day…They said that it is standard shipping and it is possible that it could be delivered even later than that…that’s up to 3 weeks. I was counting on the money a long time ago and that time has passed. I will patiently wait for the check now, however long it may take, but I will not be using from either company again. You guys need to get your act together, I could have went to a different service and received it in 3 days easily. Also, when trying to sell my card the only option to receive my money was to receive it by check, I never got an option for ach or paypal.”

ean
ean (@guest_137917)
June 25, 2015 11:25

DO NO USE GC.COM OR SAVEYA! THESE GUYS ARE TERRIBLE! WORSE THAN CARDPOOL! I SOLD TO THEM AND HAVENT RECIEVED MY CHECK FOR 2 WEEKS!!!!!

Starvin' Marvin
Starvin' Marvin (@guest_137382)
June 23, 2015 06:40

Bought some gift cards from SaveYa last month – found out electronic gift cards had balances depleted within 24 hours of ordering. Filed chargeback with a Visa card and CC company somehow sided with SaveYa !

Buyer beware. Currently following up with BBB, then FTC… Hoping I won’t have to sue, but if the FTC doesn’t work, then it becomes a matter of principle and maybe a class action lawsuit.

Andres
Andres (@guest_114359)
May 5, 2015 04:45

I’m interested in buying an eGift Card from SaveYa. However, I need it ASAP. How much times does it take to process and get the email with the code?

Thanks.

Andres
Andres (@guest_114438)
May 5, 2015 07:17

I jumped in with SaveYa. The eGift Card is available instantly! Great experience so far with the purchase.

Y K
Y K (@guest_112415)
May 1, 2015 16:51

FYI they have Worthless customer service. I bought 3 gift cards from them. One of them came with a depleted balance. I called at 1 a.m. and they picked up! However I was told the rep could only “submit a ticket” and the refund department would contact me. Never heard back, I emailed 3 times, never heard back, I called back 2 more times and each time was told they could only submit a ticket. I asked how I could contact the refund department and I was told that the managers couldn’t even contact the refund department! I asked she if she thought that was a legitimate policy for a company to have – she had no response. Its great and convenient if you get what you ordered but not worth it if you get messed over.