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2 Good 2B
2 Good 2B (@guest_1813234)
March 13, 2024 17:36

DP: Midland States Bank: Zeroed out account and was able to close via secured message.

catcat
catcat (@guest_1811885)
March 11, 2024 12:58

Wells Fargo personal savings acct – didn’t see the option to send a secure message but was able to use chat to close savings account and transfer remaining balance to checking. Quick and painless.

calwatch
calwatch (@guest_1801309)
February 21, 2024 23:35

Chase – Tried to close a CD during the grace period via SM and they wanted me to call or go to a branch.

HarryTheFirstHarry
HarryTheFirstHarry (@guest_1794910)
February 8, 2024 10:46

There are not any recent Chase Business DPs: So here is one: I was able to 0 the balance in Chase business and then SM to close it. Easy. Had the account for a little over a year though may not have been necessary to keep it open that long after bonus, just wanted to make sure the banker at Chase would get his comission as it was opened in branch and he mentioned that he would get credit only if the account was open for a year.

devin
devin (@guest_1796325)
February 11, 2024 11:30

I also closed my Chase Business Checking with a secure message recently. $0 balance. It was closed the next day. Also waited until over a year to close.

Matty Rex
Matty Rex (@guest_1794142)
February 6, 2024 22:48

Travis Credit Union, was able to close via SM.

Lizbette
Lizbette (@guest_1790264)
February 1, 2024 03:59

Service Credit Union can chat to close the account.

The American
The American (@guest_1788843)
January 30, 2024 14:02

NYCB (New York Community Bank) division of Flagstar Bank, you can close the account through Secure Message as the chat system says this is an option if you opened online. You need to chose Close Account as subject line and provide last 4 digits of account. You are not charged a closing fee of $15 if the account has been open over 6 months (which is required anyway for their bonuses).

payyoutuesday🔗
payyoutuesday🔗 (@guest_1786741)
January 27, 2024 10:47

Educational Systems FCU — tried to close via email but they would not. Closed by phone.

Lefty
Lefty (@guest_1786758)
January 27, 2024 11:57

This institution sucks! I tried to close by phone and they required me to draft a letter to close which had to include the address for the $5 share check to be sent as well as be signed with a wet signature. Then I had to scan it and email it to them. After doing that, they called me after I responded to the automated email which said it would be closed in 1-2 business days which didn’t happen. Now they’re saying it will be closed in a couple more days. Will have to do the same thing for P2. Good riddance to this credit union after they paid us $500 total.

devin
devin (@guest_1785738)
January 25, 2024 15:40

Upgrade can only be closed by calling customer service – re: a secured message from them.

James
James (@guest_1779223)
January 16, 2024 19:13

Closed chase business checking through secure message today ($0 balance)