PointsPay.com Review – Legit Or Scam?

pointspayPointsPay.com is the second company to allow consumers to turn their credit card points and frequent flyer miles into cash (the first company being points.com). They are a Zurich based company that launched in 2012.

How Does It Work?

  1. Sign up
  2. Add your eligible reward programs
  3. Select your preferred currency
  4. Decide if you want to add your points to a virtual card or plastic
  5. Choose the amount of points/miles you want to redeem

PointsPay.com Partners

Points pay originally seemed to launch with three partners: Hilton, American Airlines & Delta – these are no longer available. Below is a list of the partners currently participating:

  • Etihad Guest members

As you can see, they’ve gone from three partners to one which is a backwards step. Their FAQ states “More programs will be added in 2013”, as it’s currently almost December of 2013 we doubt that’s the case.

Points Pay Conversion Rate

The following conversion rates are based on the Points Pay iPhone app and were correct 29th November, 2013. Obviously these rates are subject to change and only relate to the Etihad Guest Member program which was available at the time of publishing.

  • $10USD: 1,479 Miles (0.68¢ per mile/point)
  • €10: 1,859 Miles (0.54¢ per mile/point)
  • $10AUD: 1,523 Miles (0.66¢ per mile/point)
  • £10: 2,346 Miles (0.43¢ per mile/point)

There is also a fee of 141 miles per transaction, regardless of how many miles are loaded. A maximum of €2,400 can be loaded per year for the virtual cards, no limit is listed for the plastic cards.

Important Things To Note

  • Cards cannot be used for cash withdrawals
  • Cards cannot be used to make payments on other cards
  • Issued Virtual Cards are from Switzerland, some companies may not accept these. Unsure of where plastic cards are issued from, but should be your home country.
  • Virtual cards only stay loaded for 24hrs and then automatically unload.

You should still be able to use the cards to fund amazon payments as this doesn’t count as a cash advance.

Our Final Verdict

PointsPay is one of the only ways to sell your points without infringing on the loyalty programs terms of service, unfortunately they offer far less 1¢ per point/mile which is what people should be trying to aim for when redeeming their points. They also only have one loyalty partner at the moment and don’t look like they’ll be adding more anytime soon.

When compared to other points buyers who are offering well above 1¢ per point/mile a lot of consumers are probably going to take the risk and violate the terms of service.

 

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Donna
Donna (@guest_303788)
October 5, 2016 21:19

My unused credits which was about 40% of the original amount was unloaded but they never returned my credits back. It vanished like magic! Been sending them emails for follow up but it seemed all those emails fell on deaf ears and blind eyes. Now staying with etihad and using them for my future travels is not an option anymore. You have lost yoyr customers’ trust.

Rahul
Rahul (@guest_297414)
September 21, 2016 10:38

@ANAND BABU SUBRAMANIAN: please send an email to [email protected] mentioning your email if which you used for signing up on PointsPay. Your query would be resolved.

ANAND BABU SUBRAMANIAN
ANAND BABU SUBRAMANIAN (@guest_275206)
July 12, 2016 08:17

POINTS PAY IS SCAM. CUSTOMER SUPPORT IS A FRAUD. DON’T WASTE YOUR MONEY OR REWARDS WITH POINTS PAY. I HAD WORST EXPERIENCE EVER. ALMOST 3 MONTHS FROM NOW SINCE I ORDERED PLASTIC VISA CARD AS WELL AS VIRTUAL VISA CARD. NON OF THESE WORKING I HAVE LOADED $200 STILL BEGGING THEM TO ACTIVATE ANY ONE OF THE CARD.

ratish
ratish (@guest_84022)
March 3, 2015 12:38

I am experiencing a rough situation with points pay. I uploaded the plastic card but the transaction did not go thru with the merchant. The PIN generator is also not working. No one from pointspay support replies to your mails.

Is there a number where I can contact them?