Background
The Fidelity credit cards, which used to be issued by FIA/BofA, are now issued by Elan/US Bank. Here’s our full review on the card, and it even comes with $100 signup bonus at this time.
New applications have been going through Elan for some time now. As of Saturday, July 23, all old FIA cards will no longer be active. All credit card balances and rewards balances will transfer over on July 26.
Check out this FAQ for more details on how the switch will work.
Two Versions
There were two commonly held Fidelity cards. The more ubiquitous was the Amex 2% version, which earned 2% back when redeemed into a Fidelity account. The other version was the 1.5% Visa which had a tiered rewards system: it got 1.5% initially, and after spending $15,000 annually it began earning 2% back.
Now that Fidelity switched over from FIA to Elan, all cards come as Visa cards. Oddly, they kept the rewards structure on both versions of the cards exactly as it had been prior; the 2% folks get 2% and the 1.5% folks continue at the same tiered rewards structure.
Upgrading
The good news is that it’s possible to upgrade your card from the tiered program to the flat 2% program. Many people have had success doing that with a simple phone call. (1, 2, 3, 4)
No new card number is issued when you do the change, and no hard pull is done. It’s just a behind-the-scenes upgrade in the reward program on the card from the tiered system to the 2% system.
It’s a bit unclear as to how fast the upgrade will take place to begin earning 2%: some were told it’s instant, others were told that it would take a day, and yet others were told it would take until statement close. In practice, it sounds like it’s working immediately.
Wondering, if Elan is an arm of US Bank, will they also do the $0.99 write-offs of a small balance…
I’d experiment with that.
Hmm
confirming, it worked
I can no longer log onto my online accnt. thru fidelity website. it reads
” You cannot login to FIA Card Services. You do not have any open accounts. If you believe this is an error, please contact customer service at 1.800.655.1491.”
i’ve been on hold for cs rep for 25 min. now….. why can’t i simply log on to make a payment?
For me, FIAcardservices doesn’t work anymore, but Fidelity works (I can see my CM account and my CC account), and the US Bank site works. This is as of a couple days aog.
There are three levels of Fidelity card rewards in the new cards that replaced the old Fidelity cards.
Amex was 2% and the replacement is 2%
VISA was 1.5% and the replacement is 1.5% unless you call and ask for an upgrade
Mastercard was 1% and the replacement is 1% unless you call and ask for an upgrade.
Actually, there is an even older visa version that pays 1.5% flat, no tiered system (e.g., $15K). The agent I spoke to was very surprised I had this old card. I have had this Fildelity card since 2003.
I did the BB amex offer yesterday on Fidel amex 2% card. The thought is I will get the $25 credit in a week before which I should make the switch to visa 2%. Did anyone try or did I just spend $250 for nothing?
I think you’ll be okay since there’s still a few days to go.
Any idea is authorized users will automatically be getting new cards, or do they need to be ordered again from Elan?
Yeah, it will come automatically (personal experience)
You should have received your new card already, as Fidelity and Elan keep reminding me. If you haven’t, give them a call.
Hmm what about amex offers? I didn’t utilize them because I figured it wouldn’t work.
Just used an Amex offer this past week and got the credit on the fidelity Amex.
Personally, I would covert but hold off using the card or only a modest charge until the reward change is verified on the monthly statement.