Published on June 15th, 2017 | by Chuck65
Do you hate the new Amex login interface as much as I do?
Amex recently rolled out a new website interface. It’s been in testing stages for the past couple months, and it’s now the only site you’ll see at americanexpress.com. However, you can use the above link for an older version of the site. This link is actually two version ago, we don’t have a link to the version we’ve been using for the past year.
The new site is pretty and clean. BUT I hate the navigation between cards. I guess most ‘normal’ people only have one or two cards so that’s not an issue? I don’t know but it drives me crazy. In the old interface it instantly switches between cards as you click the card on top. Even the more recent version which we’ve been using for the past year was much better than the newly released one.
Also, in the new interface there’s less on the page, forcing you to scroll down in order to see the transaction info and Amex Offers. And it’s a bit harder to find the statement history (one less option).
I keep the old interface bookmarked and use that one exclusively until Amex fixes the Amex Offer issue, at the least. I’ll probably keep using it beyond that for the ease of switching between cards.
For the record, I believe original credit for this link goes to Dansdeals who posted about this a year or two ago to circumvent some other problem that people were having at the time.
Disappearing Amex Offers
The bigger issue that people have noticed with the new interface is that when you use an Amex Offer on one card, it disappears from other cards in the same login. When you use the old interface link, however, it shows all the offers saved properly.
Evidently, the offer is still properly associated with the card, just the new interface drops it from showing (probably unintentionally). There’s also confirmation of the offers working properly.