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JASON
JASON (@guest_316331)
November 17, 2016 15:03

Hello DOC, I just see this post today. Wanted to let you know credit card/debit card funding is YES. But not sure if it is going to be coded as purchase, account open today pretty quick. Credit card pending, will advise once posted.

JASON
JASON (@guest_320094)
November 26, 2016 01:30

Citi Double Cash posted as purchase

Pablo
Pablo (@guest_296065)
September 16, 2016 19:18

A little bit late but FYI
http://www.northpointe.com/wp-content/uploads/Northpointe-Bank-Fee-Schedule-June-2016.pdf

Looks like they charge $10 if you close your account early (within 120 days of account opening)
Effective since June 20th, 2016.

Not sure if this means that it’s now a forfeiture of your bonus and $10 or just $10 charge without a forfeiture of the bonus.

Bill Clancy
Bill Clancy (@guest_301259)
September 29, 2016 15:09

Hi Pablo,

Yes, that’s correct but not new. What applies to the Promo Offer is spelled out on the DoC promo page here: https://www.northpointe.com/doctor-credit-exclusive-offer/ — if you close within 120 days of account opening, you forfeit the bonus amount (or, if you’ve already withdrawn the bonus amount, we’ll debit your account for that amount).

Sincerely,

Bill Clancy, Northpointe Bank

FB
FB (@guest_292358)
September 6, 2016 21:36

Although I’m not someone looking to make a bunch of $1 – $2 transactions, I do feel that the $500 total is quite high. If this were a $200 requirement, I could justify opening an account here.

Logan
Logan (@guest_285520)
August 19, 2016 12:43

Does anybody know of an easy way to make a minimum of 15 debit card purchases totalling $500 monthly?

Seems like this the deal breaker for me. Couldn’t they have just made it like 15 debit card purchases, minimum $2 per transaction or something?

Bill Clancy
Bill Clancy (@guest_287769)
August 24, 2016 16:00

Hi Logan,

The minimums are in place specifically to prevent $2 per transaction purchases. The average card purchase in the U.S. is around $35 per transaction. Accounts used in an “average” manner is what allows us to afford paying up to 5.00% APY on a checking account. If someone chooses to use us as their primary checking account, it’s usually an easy hurdle to clear. If the qualifications result in someone determining it’s not a fit for her/him, that’s probably best for them and us.

Please post again if any other questions!

Sincerely,

Bill Clancy, Northpointe Bank

Chris
Chris (@guest_291032)
September 2, 2016 08:01

Hey Logan I just go to the store once a week that takes up almost all of it plus other transactions. I make sure to do my 15 transactions as soon as possible and then have another account that pays 3% for 12 debit transactions but doesn’t have a minimum amount to spend each month. It’s a lot easier than it sounds.

Chris
Chris (@guest_279731)
July 30, 2016 08:33

Just an FYI I got notice they just changed the apy to 3.36 %

Chuck
Editor
Chuck(@chucksithe)
July 30, 2016 23:26

I’m still seeing 5% http://www.northpointe.com/

chris
chris (@guest_280061)
August 1, 2016 08:13

just sent it

Bill Clancy
Bill Clancy (@guest_280082)
August 1, 2016 09:57

Hi Chris,

Our rate and terms have *not* changed.

Is the notice an email from Mint.com? If so, it’s something we’re aware of and working on — the issue is how Mint interprets our data through its Online Banking data collection technology. However, a quick click through to our site can confirm we’ve not changed anything. 🙂

http://www.northpointe.com/banking/personal-accounts/ultimateaccount/

Sincerely,

Bill Clancy, Northpointe Bank

chris
chris (@guest_280121)
August 1, 2016 13:21

great to hear. thanks for the info.

Chris
Chris (@guest_291033)
September 2, 2016 08:03

Bill I did have a new question for you. I logged into my account last night being September 1st everything starts over for the new month and it showed my apr at 3.67% as of last night. Does that apr change as I make purchases? Thanks

Virginian
Virginian (@guest_274847)
July 11, 2016 10:00

Jeff – turns out it was actually in the end of page 8 here.
http://www.northpointe.com/wp-content/uploads/Universal-TC_01-2015.pdf
“Specific to checking accounts – we reserve the right to close your account without prior notice following 30 consecutive days of no activity and a $0.00 balance.”

I found out my account was auto-closed too for having a $0 balance for 30 days. They said that no dormancy / early account fees were assessed. I just wonder does it look bad on a Chex report to have the bank close the account for you?

Jeff
Jeff (@guest_274983)
July 11, 2016 16:45

It doesn’t look bad. Also, I believe they added that in recently after the backlash. The CSR I spoke to on the phone said she was going to try to get it added into the terms.

JJ-Na
JJ-Na (@guest_267605)
June 14, 2016 12:08

This is available until 7//31/16

Extended!!!

Chuck
Editor
Chuck(@chucksithe)
June 14, 2016 15:12

Thanks JJ, updated the post

Jeff
Jeff (@guest_264674)
June 2, 2016 10:44

NORTHPOINTE CLOSED MY ACCOUNT! I tried to login today, and found my account closed. After receiving the $100 DOC promotion, I haven’t used the account since mid-April ($0 balance). I had been waiting a few months before moving my money over. Bill Clancy and everyone else mentioned dormancy would not come into effect until 12 months! Chatted with representative who said was closed after 30 days with $0 balance. This is outrageous. Nowhere in the terms does it mention this. Waiting for a call from a supervisor. Has anyone had a similar experience? Check your logins people.

Jeff
Jeff (@guest_259911)
May 17, 2016 23:37

Bill Clancy must be a glutton for punishment (meant as a compliment).
I doubt his team has had a chance to recover from the last promotion.

Bill Clancy
Bill Clancy (@guest_260673)
May 20, 2016 09:39

Thanks for the kind words, Jeff!

Many banks have poor reputations, and it’s often deservedly so. I hope folks outside Northpointe view us differently. If you consider our product offerings (a 5.00 APY% free checking account), marketing strategy (pay the customer via new account bonuses vs. an ad agency to run TV, radio or billboards) and customer service (direct to consumer responses like these), we’re a very different type of financial institution.

We’re human so we can’t be perfect. But organizations are only as good as their people and policies, and we believe we act differently and better than our ‘competitors.’

Abe
Abe (@guest_259752)
May 17, 2016 15:10

Will,

I opened an account with this bank on the basis of your last post.

It’s been two months but they haven’t sent out my debit card despite countless emails and calls.

I wouldn’t recommend them to anyone if they cant simply send out a debit card in two months.

abe
abe (@guest_259895)
May 17, 2016 23:10

You can. Coincidentally, the guys found out that their debit card issuing Dept never got the request from bankers about my acc. Someone only bothered to check with the debit card Dept after two months and are overnighting it to me. At minimum their IT needs work, but the fact that no one bothered to check despite my repeated emails is what bothers me.

abe
abe (@guest_260481)
May 19, 2016 20:27

Any luck will?

The banker was to”overnight” my card two nights ago but nothing.

Bill Clancy
Bill Clancy (@guest_260672)
May 20, 2016 09:34

Hi Abe,

I’m sending you an email directly in just a moment with this same info but in case you happen to see this first — please accept my apologies. I’m working to resolve this and also to find out how this happened; one of our personal bankers is on a call right now with our card manufacturer. Will follow-up with you again shortly (definitely today).

Best,

Bill Clancy, Northpointe Bank