Target Prepaid REDcard Not Giving 5% Off Online

I wrote a few days ago about buying an Applebees gift card online at target.com with my REDcard. The result was that 5% does not get deducted for the purchase of third party gift cards at Target. See $50 Applebees Gift Card Deal at Target & More Gift Card Churning

There were a couple of interesting points brought up in the comments there:

  • Reader weedibix reported getting 5% off on third party gift cards in-store. I surmised at the time that only in-store purchases of gift cards will get 5% off, not online purchases.
  • My friend JB commented that there’s a problem with the processing of 5% off when using the Target prepaid REDcard online. While in-store purchases process the 5% off properly, it’s not processing the discount for online purchases.

Another attempt tonight confirmed JB’s suspicion that the reason I had not gotten the 5% off was because I had been using my prepaid REDcard. Tonight, I used a regular REDcard and I was able to get the 5% off the Applebees gift card purchase.

Takeaway: The prepaid REDcard is not processing 5% off correctly for online purchases, so be sure to use a real REDcard for online purchases in order to get the 5% off.

[The Applebees deal ends tonight (Saturday night 4/18) and most of you probably won’t read this before then. Also, even if you do read this before midnight, note that the physical Applebees gift cards are sold out online, and you can only get the e-gift cards online currently.]

One final note in regard to portal payout: I have not received any notification yet from Topcashback for my Applebees gift card purchases and I’m guessing it won’t earn portal cashback (though it’s surprising, given that it’s considered an ordinary purchase in regard to earning 5% off). Tonight I bought another $50 in Applebees gift cards, this time going through Ebates. I’ll update the posts if I end up getting the portal notification.

UPDATE 4/19/15: Scrap that! Just a few hours after posting this, I received an email confirmation from Ebates that I got $.95 cashback (2%) for my $47.50 purchase of Applebees gift cards. (Email came in within 12 hours of purchase.) Not sure why Topcashback didn’t work for me last time, but with Ebates it worked!

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Eric
Eric (@guest_120251)
May 15, 2015 01:28

When you said it works with regular Redcard. Did you mean both Debit and Credit?

NoonRadar
NoonRadar (@guest_106740)
April 20, 2015 12:37

There has been reports on some blogs about Redbird not auto-discounted 5% for online purchases, seems hit and miss but calling cust service gets it fixed. Still a nuisance so hope Target fixes it.

Tom
Tom (@guest_106372)
April 19, 2015 11:05

same happened for me when buying furniture online. I used the online CSR chat to have them fix with free shipping and 5% off. They stayed in the chat and waiting until I completed the order and then applied it.

Michael
Michael (@guest_106363)
April 19, 2015 10:11

You can online chat with Target CSR online, telling them your cart number (lower right of checkout page at bottom) and they manually apply it to your order in a few minutes for you. Has worked for me a few times.

Bill S
Bill S (@guest_106263)
April 19, 2015 00:42

I placed an order a couple months ago and was not showing free shipping. I spent a long time with customer service to convince them what I was using was a RedCard. The guy kept telling me it was an Amex and not a ResCard. Finally I sent him a link to the Amex prepaid site to show him what I had. Then, after talking to his supervisor, he told me to complete my order and they would credit me for the shipping charge…which they did. I haven’t ordered anything since. Hopefully they get that figured out by now.

Drew
Drew (@guest_106248)
April 18, 2015 23:45

I called and they manually input the 5% off on my order. If Target tells you they can’t then call American Express and they will call Target for you and ensure you get the discount.

Miles Whip
Miles Whip(@miles-whip)
April 19, 2015 01:34

I have been getting 5% off with prepaid redcard for regular spend (have not attempted to purchase gift cards)

AU1
AU1 (@guest_106247)
April 18, 2015 23:37

I’ve received 5% off automatically every time I used a Redcard, both in-store and online.

AU1
AU1 (@guest_106256)
April 19, 2015 00:23

Amex Prepaid REDcard.