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Robert
Robert (@guest_393351)
April 21, 2017 13:49

Stay away from Citi Bank!
I got my Family to go down to Citi Bank branch near me, we each opened a account for the $400 promotion (after $15,000 deposit for 90 days)
Money never showed!
Called, went back to branch, banker called for me, did everything!
Only half of the bonuses showed up!
Had to file complaint after complaint!
One manager rep told me, that she does not know why I’m with Citi, if I have all this money!
She said I should go to a bank with better customer service 🙂

Wong
Wong (@guest_393370)
April 21, 2017 14:05

Something like this happened to a redditor except with BofA. He called the CFPB and they couldn’t get the bonus for him, so he took it to small claims court and got double the bonus + the application fee.

ROBERT
ROBERT (@guest_393372)
April 21, 2017 14:08

I Never went to small claims court
Sounds like a good Idea
I went to CFBP and got the money eventually after a few tries..
LESSON LEARNED

NEVER TRUST CITI BANK