If American Express Calls You About The Platinum, Listen For 25,000 Points

Reddit user shufflin_ reports that American Express called them out of the blue to discuss the benefits of the American Express Platinum card they hold. At the end of the call they said because they listened to the full call they would be receiving 25,000 bonus points. This was a manual non automated call. The reason I’m posting is because Reddit user assingfortrouble also received the same call and didn’t let them finish and received no points. Obviously there is no guarantee that they will even call you or you’ll get bonus points for listening to the call but it doesn’t hurt to listen to it for a chance of points I guess.

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Charles Mann
Charles Mann (@guest_530203)
December 4, 2017 17:55

Interesting market tactics; now you can expect more of the commando calls from telemarketers everywhere!

SteveH
SteveH (@guest_521664)
November 22, 2017 10:32

Damn you 😉 …. I’m now answering phone calls from numbers I don’t recognize in hopes of an Amex survey and have had to listen to a DirecTV spiel about discounted movie channels and take an IHG survey that they wanted to turn into a vacation club offering!

Kent
Kent (@guest_518098)
November 17, 2017 19:21

assingfortrouble made reading this thread worth it.

M
M (@guest_518900)
November 19, 2017 04:57

Maybe both shufflin and assingfortrouble are AmEx marketing employees — whipping blogger headlines out of thin air. Now they know that Rumor-to-Blogger route definitely works, and will game it for all it’s worth. 😀

P
P (@guest_517983)
November 17, 2017 16:00

I called them about any retention “offers” and they detailed all the Amex offers available to add for the card. There was a moment of silence after she was done because I didn’t know how to respond. I then politely told her all of those offers are not available for my location and ended the call.

Terry
Terry (@guest_517918)
November 17, 2017 14:22

I have that offer on my card account page offering an upgrade from Gold Premier to Platinum.

Jana
Jana (@guest_517783)
November 17, 2017 12:09

I listened to the whole call, but wasn’t offered anything a few days ago. So your miles may vary.

Sri
Sri (@guest_517730)
November 17, 2017 11:08

Amex does this to couple of folks @ \r\churning and all bloggers will pick it up. Then everybody will start hearing out Amex when they call. I say its pretty impressive way to get someone to listen to you.

daxihe
daxihe (@guest_517693)
November 17, 2017 09:40

What number are they calling from?

Avi
Avi (@guest_517514)
November 17, 2017 01:10

Can I call them and ask my Platinum benefits? Maybe that could trigger the 25k points? 😛

West
West (@guest_517530)
November 17, 2017 01:40

I tried doing that for the points. The CSR politely shoo me away

Credit
Credit (@guest_517496)
November 17, 2017 00:48

Finally! Nice guy came first and no one gave him hard time for it.