American Express JetBlue Cardholders Will Be Transferred To Barclaycard On March 21st

Reposting this because American Express has confirmed this switch date and also given some additional information to existing cardholders.

If you’re a holder of an American Express JetBlue card, you will have your card automatically product changed into the new JetBlue Barclaycard on March 21st according to American Express customer service representatives. We’ve known that Barclaycard would be the new issuer of these cards for awhile now and American Express stopped accepting applications for this card back in October of last year.

[Read: Amex Costco Cardholders Transition Offers + No Hard Pull]

We don’t know a lot about the new card, except that it will run on the Mastercard payment network and that it will be launched sometime in Q1 of 2016. I think it’s safe to assume that the card will be available to new applicants on or before March 21st when existing cardholders are transitioned.

American Express will also be letting existing cardholders product change to a different product before this March 21st deadline, but don’t look to be aggressively targeting cardholders with transition offers (like they are with Costco), presumably because the deal in which Barclaycard buys the backbook is profitable.

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Kate O'Donovan
Kate O'Donovan (@guest_253127)
April 28, 2016 12:01

I cancelled my account with Am Ex and they still sent my information to Barclay’s. Am Ex is denying my account was cancelled, and is refusing to give me any other information. I am thinking of ramping this up. Any advice?

stefano
stefano (@guest_238975)
March 29, 2016 14:49

I commented earlier.
Was really annoyed by the transition with disappearing YES and statements online.
It made my tracking business expenses harder.
Anyway – you can request hard copies from Barclay for the old Amex JB statements. It may take a couple of weeks.

former Amex JB cardholders are being transitioned to a $40 annual fee card and you get 4x points for Jet Blue purchases.
But you can downgrade to the $0 annual fee JetBlue MC Barclay card. You get 3x points and has no Foreign Transaction Fees. So I will keep this 0 fee downgraded card for JetBlue airfare purchases and foreign travel.
If you fly more than 3/4 times a year the $99 Annual fee Jet Blue plus card may be worth. JetBlue has significantly reduced the size of the baggage you are allowed to carry in the cabin. it cost you $25 to check a baggage at the counter.

I like Amex, their extended warranty service and customer care and better website that integrates with QuikBooks.

I got an Amex Blue cash. Cash back 3, 2. 1%. it is pretty good for gas and groceries.
Will apply for a Schwab Amex with 1.5% cash back to buy electronics and appliances. Not as good as 2% of Citi Double Cash, but it is a $5 difference in cash back on a $1000 purchase. Amex seem to have better extended warranty and buyer protection than Citi / Mastercard, so I am ok to have a little less cash back on electronics in order to have a better warranty.
$0 annual fee means i never need to close the account. If you close an account you lose the extended warranty benefits with that card.

Carmen
Carmen (@guest_241259)
April 3, 2016 07:46

Great information Stefano – thank you.

Charline
Charline (@guest_267982)
June 15, 2016 19:21

I am really curious if you get your statements. I have been trying to get my prior statement since Barclay took over and no one can help me. AE sends me to Barclay stating all records have been transferred and calling Barclay they say they only have statements since they took over March. I needs my statement for my taxes and no one will help me. I am down for a class action lawsuit. How can a credit card company not have to keep records.

Tara
Tara (@guest_238850)
March 29, 2016 10:06

Agree, I’m pissed off too. I loved my JetBlue Amex and am not pleased to be forced into a new card with all my private info attached.

J
J (@guest_237865)
March 27, 2016 12:05

Let’s put together a class action lawsuit.

Carmen
Carmen (@guest_241258)
April 3, 2016 07:43
  J

CLASS ACTION SUIT would be perfect J. I agree 110%

Dan
Dan (@guest_257649)
May 9, 2016 23:15
  J

I’ve filed a complaint with the Consumer Finance Protection Bureau. I’ll let you guys know regarding how it’s resolved.

Carmen
Carmen (@guest_257763)
May 10, 2016 09:43

Please do Dan. Thanks and good luck!! I’m in!

Ben
Ben (@guest_237567)
March 26, 2016 20:44

How is it legal for a company I have no business with to open a line of credit for me without my active consent? I’m not asking how it works -I realize I had an Amex JetBlue card and that business is being sold, blah blah, blah. I mean, how is it legal? Shouldn’t we all be a little upset that under any circumstances a company can open a line of credit for us without ever agreeing to any terms or relationship whatsoever?

ANTHONY BOTA
ANTHONY BOTA (@guest_237481)
March 26, 2016 15:44

MAYBE IM STUPID BUT I DONT UNDERSTAND WHY OUR ACCOUNTS FOR AMEX WERE SHUT DOWN. I CALLED AMEX AND BARCLAYS AND THEY BOTH STATED THAT WE WOULD HAVE TO REAPPLY TO AMEX IN ORDER TO BE A CUSTOMER AFTER THE SWITCH. HOW CAN THEY DO THIS LEGALLY. THEY OPEN UP A NEW ACCOUNT WITH AN ENTIRELY NEW COMPANY WITHOUT OR PERMISSION AND LOOK INTO OUR CREDIT REPORT WITHOUT OUR PERMISSION. SO NOW ALL OF US ARE NO LONGER AMEX MEMBERS. I DONT NEED ANOTHER MASTERCARD OR VISA AND I DONT WANT IT. CANT GET ANY REAL ANSWERS FROM THE COMPANIES. I THINK THIS SWITCH IS BULL AND THEY ARE DOING SOMETHING ILLEGAL.

N
N (@guest_240730)
April 1, 2016 21:34

Totally agree there is something weird going on here. I asked for my 2015 statements and they said 2 weeks (which is when taxes are due)

Carmen
Carmen (@guest_241256)
April 3, 2016 07:42

I absolutely agree with you Anthony. Something is not right. Very fishy. No one has answers. I’m hoping someone brings litigation up on both Amex and Barclay based on all this nonsense. I don’t believe this was done legally. They just picked us up and threw us onto another credit card WITHOUT our consent. How is that possible?

stefano giovannini
stefano giovannini (@guest_236537)
March 24, 2016 00:33

I came back from 3 weeks in Mexico. Got JB MC in the mail. My Year End Summary (YES) is nowhere to be found. I use that to help me with my tax return business expenses. Barclay customer service is incompetent until i spoke with the 3rd rep. Amex should have warned more clearly about statements and YES disappearing. I am pretty furious that my personal history with Amex has been transferred to Barclay without express consent.

Not worth for me keeping the Barclay JB, rather get cash back with Amex Blue Cash or Citi Double Cash and use that to buy airline tickets. Only way I’d keep JB MC is if they offered at least free checked baggage on flights with the personal card. JetBlue is going down the drain too, cutting perks when their margin must have increased due to the low fuel costs.

ANTHONY BOTA
ANTHONY BOTA (@guest_237485)
March 26, 2016 15:47

THEY ARE DOING SOMETHING SHADY, THEY ARE NOT ANSWERING OUR QUESTIONS YET THEY TELL US TO CALL THE OTHER COMPANY FOR ANSWERS. IM REALLY PISSED THAT I HAVE TO REAPLLY TO AMEX, IVE BEEN WITH THEM FOR DECADES. IF WE REAPPLY THEN THAT IS ANOTHER MARK ON OUR CREDIT REPORTS.

Dan
Dan (@guest_257647)
May 9, 2016 23:13

I also tried calling Jet Blue, Amex and Barclays to ask how to Opt-Out, and no one was able to answer me.

Very shady and I’m pretty sure illegal.

I’ve lodged a complaint with the Consumer Finance Protection Bureau (CFPB).

Claudia
Claudia (@guest_235299)
March 21, 2016 12:47

Just transferred to new Barclay card, and then in the mail comes my American Express bill with
a $40 annual fee added to bill. Why would I pay that?

GW
GW (@guest_235290)
March 21, 2016 12:22

For those of us that transitioned to Barclays, but still want an Amex card. Do you have a recommendation on when we should apply for a new (non-JetBlue) Amex?

Carmen
Carmen (@guest_234374)
March 18, 2016 09:01

How do you opt out? I didn’t know I had that option!!

Dan
Dan (@guest_257644)
May 9, 2016 23:10

I mentioned this in another comment on this thread but I think it’s worth repeating, the Jet Blue card holders were never given to an option to Opt Out of the transfer of the Jet Blue credit card from Amex to Barclays. I tried calling Amex, Jet Blue and Barclays and no one could Opt me out of the transfer.
This seems deceitful and possibly illegal.
We should contact the Consumer Finance Protection Bureau (CFPB).