I get contacted by different financial institutions on a regular basis, sometimes they are responding to my press queries, sometimes they are letting me know about new products but recently I’ve noticed a trend that I’d like to address because it’s been bothering me.
They have been threatening to start legal action against this site if certain things aren’t done, what’s more troubling is that they are going through a third party that we used to work with but no longer do. In most cases the banks just want me to update information that is incorrect/out of date. I have no issue with this at all, but there is absolutely no need to add in the threat of legal action if it’s not completed.
I also won’t remove information that banks simply don’t like, unless there is a compelling reason to do so. I’d much rather build a working relationship with credit card issuers and other financial institutions, in fact I already have these relationships with a lot of them. Setting it up is easy:
- Set up a point of contact that can be used to verify information/ask any questions to
- Send advanced notice of any promotions/card benefits changes or anything else we might want to run a story about. I’m always happy to embargo news and I’ve never broken an embargo.
- Let me know about any content that needs to be changed that isn’t up to date/accurate
The advantage of sending me information in advance is that I can write detailed posts that contain as much information as possible, the financial institutions also gets a chance to explain any potential problems/questions I have about the changes and also the chance to try and frame the changes in a positive light (although there is no promise that I’ll frame it that way).
If you work at one of these companies, feel free to use my e-mail address to get in touch ([email protected]). I’m happy to make changes to the site where necessary, but let’s keep things civil.
