Issue With American Express & Bank of America Travel Credits Posting – But I Wouldn’t Worry

Update: Seems like the issue is now resolved.

Currently there seems to be an issue with the Bank of America Premium Rewards $100 travel credit posting, a similar issue is also occurring on American Express cards that offer airline reimbursements. This has happened on the American Express cards before and the worry is always that gift cards no longer work. From what I’ve been able to tell nobody has received a reimbursement on the Bank of America Premium Rewards card since June 6th-June 7th, that includes people making purchases that should qualify and even includes the application fee for Global Entry (this is a different benefit, but it’s interesting that a statement credit still hasn’t posted). It’s always possible that Bank of America/American Express are making changes to how these travel credits work, but I highly doubt that’s the case and I suspect that there is a backlog/some other issue at play and it will be resolved sooner rather than later. If you’re worried, you can always wait until the issue is resolved/we know more to make your purchases to ensure you’re only making purchases that will be correctly rebated.

Small Update: The dates above are for the Bank of America travel credit, American Express seems to be more recent/might not be an issue at all.

Hat tip to Pointsmiles

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st
st (@guest_779046)
July 5, 2019 16:38

Given recent GC issues on Delta/Southwast, do we have any successful recent (post 6/23/19) reports of cheap flights on JetBlue posting credits?

FFM
FFM (@guest_609058)
June 26, 2018 23:56

6/19 Bought AA GCs with BOA PR on 6/19. Credit posted 6/23. So looks like this issue might already be resolved?

lenin1991
lenin1991 (@guest_608469)
June 24, 2018 03:05

DP on BoA Premium Rewards: Delta upgrade charge posted 6/18, credit posted 6/22

Mike
Mike (@guest_607473)
June 20, 2018 13:21

DP. My BofA app finally showing the $100 AA gift card credit. I bought gift card on June 7.

Umich2011
Umich2011 (@guest_607427)
June 20, 2018 12:20

Missing DL $50 gc credits posted today

Stacy
Stacy (@guest_607362)
June 20, 2018 10:49

Paid for SW early bird check in and taxes with BOA Premium Rewards June 3, 2018. No reimbursement yet.

Stacy
Stacy (@guest_608383)
June 23, 2018 13:04

Credit for both taxes and early bird check in posted today.

Manny
Manny (@guest_607282)
June 20, 2018 01:13

If it’s useful:
$100 SWGC purchased on 6/5 and 6/10 with reimbursement on 6/8 and 6/13 respectively.

Ken
Ken (@guest_607382)
June 20, 2018 11:29

3 days so it sounds like Amex. I wish people would just post complete DPs instead of half of the info which is basically useless without a complete report.

NinjaX
NinjaX (@guest_608414)
June 23, 2018 17:04

they are n00b. thats why. they assume there is only one CC per bank so we know what they are talking about.

usernamechuck
usernamechuck (@guest_607263)
June 19, 2018 23:29

I don’t know if it’s related, but my travel credits on the Altitude have also stopped posting. They were posting automatically up until ~2 weeks ago, then stopped.

Jason
Jason (@guest_607245)
June 19, 2018 21:18

The application fee for my global entry application posted on 06/07 as well and haven’t received a statement credit either. My most recent statement closed 06/17.

James
James (@guest_607219)
June 19, 2018 19:19

Did not get reimbursed for legitimate incidentals charge that posted a week ago.

Randy Horne
Randy Horne (@guest_607246)
June 19, 2018 21:18

I called BOA on Saturday about my AA seat upgrades purchased 2 weeks ago with my Premium Rewards card not posting. A case was opened but have still not heard from them. The person didn’t seem to know why it hadn’t posted. Also upgrades & Global entry purchased on my wife’s card & no credit given yet.