Why The New 5x Points Category On American Express Platinum Is Completely Useless

American Express have announced changes to the Personal & Business versions of their of Platinum card. One of those changes is the ability to earn 5x points on hotel bookings on amextravel.com. Everybody loves a good 5x category bonus, but I’m here to tell you that this new benefit is completely useless and nobody should be using it.

  • If you stay at chain hotels booking through amextravel.com is treated the same as any other online travel agency. This means that in the majority of cases:
    • You will not earn elite stay/night credits
    • You will not earn hotel loyalty points
    • You will not have your elite status recognized (e.g free breakfast/late check out)
  • If you don’t stay at chain hotels, or don’t care about the benefits booking directly then you have much better options.

I’m going to focus on that second point, as the first point should be fairly self explanatory. Let’s do a completely made up booking and say I want to stay at a hotel for one night and that hotel costs exactly $100.

  • With American Express you’ll earn 5x points for a total of 500 points. Let’s be completely absurd and value these points at 2¢ each. Yay, we’ve just saved/made $10.

Now let’s do the same thing, but use my favorite hotel booking website instead (Hotels.com)

  • Every ten nights you get one night free (this is the average of your ten nights. So if you completed ten nights and all were $100 each you’d get a free night for $100. If 9 nights were $100 and the last night was $1,000 you’d get a free night worth $190 etc). Let’s be conservative and assign this a value of $8.
  • You now have an option, use a gift card or don’t use a gift card.

If you’re using a gift card then you’re getting close to $25 in value and without it’s more like $13. In the above examples I clearly tried to give the new American Express benefit the best possible chance to be competitive and it still isn’t competitive. If I gave a more realistic Membership Rewards points valuation then the discrepancy becomes even greater. I mean even the one free night benefit Hotels.com offers is better than the Platinum points offer.

If the benefit was 5x points on bookings made directly at hotels then this benefit would be amazing for those that do value elite hotel status/benefits/points. Because the benefit is only for amextravel.com it makes is useless. If they want to be competitive with the Chase Sapphire Reserve, they will have to do better than this.

P.S. Yes I’ve done price comparisons and they seem to price out largely the same.

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32 Comments
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V
V (@guest_382284)
April 3, 2017 10:58

new Amex offer for 100 off 600 hotel booking through Amex Travel. With the 5x, it’s decent

Lionel Hutz
Lionel Hutz (@guest_366208)
March 7, 2017 22:39

MR can easily be worth 2cpp when you transfer to another partner. Calling it absurd is… Absurd.

Chucks
Chucks (@guest_366045)
March 7, 2017 18:41

>You will not have your elite status recognized (e.g free breakfast/late check out)

Is this really the case? I’ve never had my benefits not recognized at Hyatt, SPG or Marriott when booking through a third party, even if I didn’t accumulate points or stay credit. Is this specific to Amex Travel Hotels?

James
James (@guest_365784)
March 7, 2017 12:36

Everyone raves about Chase Sapphire Reserve, but I wonder what percentage of card holders will keep the card once their second annual fee hits. Amex Platinum is definitely worth it in my view if someone lives close to or travels frequently to an airport that has a Centurion lounge. The priority pass lounges, at least in the U.S, aren’t much to write home about.

Jags4186
Jags4186 (@guest_365951)
March 7, 2017 16:24

Yea I’m already trying to consider what the utility of the CSR is once my AF comes due. My options are keep, downgrade to CSP, downgrade to Chase Freedom/CS. My concern is I’m currently sitting on about 150k UR points with no immediate plans to use. If I value the points at 1.7 cents each then I need to spend $3200 on travel/year on the CSR to make it worthwhile to keep vs the CSP.

I’ve also wondered what the feasibility of downgrading my CSR to a Freedom or a no fee CS when my AF comes due, then upgrading a year later and double dip on the $300 again.

I have a feeling the $300 won’t be around for that long though (or at the very minimum, it will be restricted)

I blew through my $300 on January 1 this year so that money is long forgotten when the fee man comes knocking for his $450 later this year. I think Chase would have far better retention on this card if they made the fee $150, got rid of the $300 annual credit, and kept everything else the same.

TempyBatty
TempyBatty (@guest_366166)
March 7, 2017 21:23

The point of a credit is that not everyone will use it and thus they only have to cover the cost of a few users. Making the AF 150 would be them being way too generous.

chaseaholic
chaseaholic (@guest_365768)
March 7, 2017 12:04

I think the structure of these “improvements” is just silly…especially given the increased AF for the personal. The uber credit that is capped at such a low amount per month. I understand wanting to prevent the use-and-ditch measures but $15-20/month is ridiculous. $50/month up to $200 total seems much more reasonable.

I was curious about your thoughts on the Citi Prestige 4th night free benefit as well? I didn’t see an indepth review of it from you guys from a quick google search. i.e would you find that benefit at all worth it – in my back of the napkin math…no but I don’t have much hotel booking experience.

Thanks for the article Will!

Dondi Gerber
Dondi Gerber (@guest_365996)
March 7, 2017 17:25

Citi prestige got rid of 4th night free bonus as of July 2017. It will no longer be valid

Jsucool76
Jsucool76 (@guest_366055)
March 7, 2017 19:06

They still have 4th night free it is just calculated differently.

P
P (@guest_365758)
March 7, 2017 11:46

i’ve only used amextravel when Amex offers are involved and provide as good a deal.

Jon
Jon (@guest_365738)
March 7, 2017 11:18

I agree, this is useless. But valuing the points at $.02 isn’t absurd at all, especially if you have the business platinum card (which makes them worth exactly $.02 in the worst case).

jcb
jcb (@guest_365736)
March 7, 2017 11:16

Agree with your analysis. One caveat with Hotels.com though is that lots of hotels I’ve found don’t allow hotels.com gift cards and require payment upon arrival, so you get the stay credit but can’t use gift cards or cash back portals.

Bill S
Bill S (@guest_365730)
March 7, 2017 11:07

You forgot to factor in that the $100 room will cost you $112 on Amex travel.

James
James (@guest_365737)
March 7, 2017 11:16

Do you mean there is a fixed $12 booking fee or is that just taxes?

Matt
Matt (@guest_365723)
March 7, 2017 10:51

The only thing I will add is that $.02 value is not absurd. That is exactly what they are worth if you hold the Business Platinum card.