- Seattle Discovers Its New $1 Billion Airport Terminal Can’t Fit The Long-Haul Planes it Was Designed to Handle by PYOK.
- Robinhood Reaches $10.2 Million Settlement on March 2020 Platform Outage by PYMNTS.
- NEW: transfer Marriott Bonvoy points to another person ONLINE, for free by Head For Points.
- Chase Bank ATM victim goes undercover to prove he was scammed by glue and ‘tap’ thief by 7News. Pretty pathetic by Chase that they refused to believe victims in this case and improve systems before it started getting media coverage.
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The Robinhood "settlement" would be better described as a fine as its customers (those affected by the outages) will not see a dime.
I never used a Chase ATM, can anyone explain to me why it happens to Chase? BOA ATM also have the tap feature.
It happens to the Chase ATMs because Chase has the behavior set up differently for tap to pay. If you insert your card, the Chase ATM will kick you out after the transaction is completed. If you tap your card, the Chase ATM will ask if you want to do more things before throwing you out. Therein lies the scam, the helpful 3rd party that told you to tap your card can now withdraw without a pin after you left. You think nothing of it, because you've already been conditioned into just walking away after doing your activities as the ATM has never asked if you were done with your transactions before.
The article says: "As it is, customers must type in their pin with every transaction, but does not need to tap the card each time. Victims said they believe the scammers hovering nearby were able to see them type in their pin, or had a camera nearby, recording the pin entry."
So the victims (though I feel for them) really screwed up several ways:
1. Using a clearly tampered-with ATM.
2. Allowing their PINs to be stolen.
3. Not making sure everything is closed out before leaving the ATM.
However, seems like Chase should make it so you have to tap your card for every transaction. And maybe make it time-out faster while they're at it.
Chase not accepting the claim for that scam is wild to me BUT so is anyone talking to me for any reason while I'm using an ATM. Thats a huge red flag and a clear sign someone is watching me while I handle cash/my account
OMG, are you serious?
A major multinational corporation in the banking sector that genuinely doesn't give a shit about its customers beyond whatever it can squeeze out of them? Headquartered in America, the crony capitalism capital of the world where selfishness and greed run rampant and many people are more than happy to screw you for an extra buck, especially when these people work for large banks that encourage such behavior?
Yeah, who would have thought?!
Additionally, the Chase ATM asks for you PIN again if you say Yes to the prompt asking if you want to do anything else, so I don’t understand how this can happen unless someone shoulder-surfed your PIN too.
That's what I was thinking: Chase couldn't bother to check the video?