[Now Fixed] Staples.com Adds Delivery Fee to Some Electronic Gift Cards

Update 8/26/18: They changed/fixed this so that now everything is just charging the face-value of the gift card without any additional charges or discounts.

Staples.com is a popular choice for purchasing gift cards and e-gift cards as a way to rack up 5x Ultimate Rewards points with the Chase INK card line. Physical gift cards typically come with a $1.99 delivery fee while electronic gift cards have always delivered free, so $100 eBay or Home Depot or Nordstrom or Whole Foods or Gap gift card has always cost exactly $100.

They’ve now began charging various fees on certain card brands. Home Depot electronic gift cards (affiliate link) have a consistent .8% fee tacked on, so $100 card costs $100.79, $200 card costs $201.59, etc. (though $25 Home Depot e-gift cards don’t have any fee). Target e-gift cards $100 and $200 denoms have a 1.9% fee tacked on, $50 cards have a 2% fee tacked on, and $25 cards have a 1.6% fee tacked on.

All fees are per card; buying multiple cards will result in multiple fees.

Aside from this, there seems to be some wacky pricing going on there. As an example, $100 Whole Foods e-gift card is selling for $112.49 while all other denomination Whole Foods e-gift cards don’t come with any fee. Another odd thing is that they are discounted numerous brands by $.01. For example, $100 eBay e-gift card is selling for $99.99. Many others too.

It’s all pretty weird, to be honest. Charging a fee on e-gift card delivery is not a common thing, the fees aren’t consistent, and they don’t even label it clearly as a delivery fee. I’m guessing we’ll see changes on this over time.

Hat tip to @giftcardtalk

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17 Comments
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abe
abe (@guest_634612)
August 26, 2018 17:21

Don’t
know if this is old news but you get free delivery when also (no $49 min) buying a gc…

Whocares
Whocares (@guest_631119)
August 19, 2018 16:26

Really really hoping this will go away. I think the 5x with gc is by far the best thing in this points game. If it goes away I might be out.

HG
HG (@guest_631105)
August 19, 2018 15:48

This is some pure crap.

MarcoPolo
MarcoPolo (@guest_631076)
August 19, 2018 13:22

I think they are trying to emulate “surge pricing” model.

Dan
Dan (@guest_631055)
August 19, 2018 11:50

Staples has been doing wacky things with the website forever. For example, changing the prices if you log in. They will be gone in the next downturn.

Matt Katakis
Matt Katakis (@guest_631069)
August 19, 2018 13:03

This. I remember I once went to buy an Uber gift card that had went up to $50.99. Then I came back a month later and it was back to $50. I wouldn’t read too much into this (yet).

chaser123
chaser123 (@guest_631074)
August 19, 2018 13:16

I hope they survive. Over 500k in miles form staples each year (on 2 ink cards). I hope its just to get poeple to go in store for no fee cards.

robin
robin (@guest_634719)
August 26, 2018 23:40

so u end up paying all fees with no CB from any websites? How is that profitable?

Mike
Mike (@guest_631046)
August 19, 2018 10:43

Just use gyft with paypal instead of this for 5x to eliminate the problem.

TheTaxman_cometh
TheTaxman_cometh (@guest_631028)
August 19, 2018 09:14

Trying to take advantage of everyone that gets bonus points on office supply stores.

rahul
rahul (@guest_631022)
August 19, 2018 08:49

is there limit of ordering giftcards? i bought 4 vgc’s of $300 each and they cancelled my order…..

Gerald
Gerald (@guest_631034)
August 19, 2018 09:40

There’s a $2000 limit.

Steven
Steven (@guest_631050)
August 19, 2018 11:13

Is that for open or closed gift cards? My local grocery store has different limits for each.

Stvr
Stvr (@guest_630996)
August 19, 2018 02:39

Why isn’t your first instinct to assume that it’s a glitch? Credulous

Jamie
Jamie (@guest_631107)
August 19, 2018 15:49

If it’s a glitch, it’s been going on over a week as that’s when I noticed all this nonsense, too.

Andrew
Andrew (@guest_630994)
August 19, 2018 02:27

Time to force their price match for pulling this crap