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20 Comments
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elise
elise (@guest_508545)
November 4, 2017 02:46

I got a similar targeted offer in the mail today, 50k AA points for the exact same requirements in the image you have in the article, expires 12/31/17. Seems like a new offer? The closest thing I found was some discussion from 2014 on FlyerTalk, not sure if I should take the offer if they’re going to send me a 1099 though

Cedar Swamp-Thing
Cedar Swamp-Thing (@guest_508759)
November 4, 2017 15:37

Thank you! I just received the offer too and look forward to what you have to say.

AChiang
AChiang (@guest_512162)
November 9, 2017 13:04

We have also gotten one offer each!

Dan
Dan (@guest_507648)
November 2, 2017 22:50

Update a few months later, I did not receive the bonus and they just told me I wasn’t eligible after the whole thing. They didn’t find any issue with the account until now. I’m never dealing with Citi checking again.

Jags
Jags (@guest_416054)
June 6, 2017 20:30

I got the 40k TYP offer. I threw it straight in the trash as well.

Something to note, I don’t believe you can transfer checking account earned TYPs to airlines which makes them worth even less.

H
H (@guest_416267)
June 7, 2017 02:01

You are correct. But you can redeem your TYP at your premier/prestige redemption rate, something like 1.66 or 1.3 towards hotels. airlines, sorry I forgot the details. Note that you will receive a tax form for any checking account TYP redemptions.

H
H (@guest_415985)
June 6, 2017 18:29

I received the offer. Currently, have no checking with Citi. I opened the account in branch after failed to do in online. The branch banker said I must have $50,000 otherwise I’m not eligible for the bonus (well I’m sure she’s wrong.) She had to add the offer code to my account the next day because their system has some sort of problems. She confirmed such on the 2nd day.

I then called in to verify this, I was transferred over and over until I reached a guy. The guy claimed he wouldn’t add the promo because the promo is only for customers who doesn’t have an active checking account. Since my account is opened so NO. I explained I just opened the account solely because I was targeted. Nope. If I don’t receive my bonus after completing the requirements, I’m going to file a complaint.

H
H (@guest_415987)
June 6, 2017 18:32
  H

Also, the branch banker wouldn’t send me any confirmation saying i’m enrolled. The online secure message rep said I’m targeted but not enrolled. The phone banker said, i’m not eligible. Also said if I open in branch, he cannot see if i’m enrolled or not. and he refuses to enroll me. What a fucked up company.

Credit-Boy-Toy
Credit-Boy-Toy (@guest_415968)
June 6, 2017 17:52

I agree with TheMonkeyTech. Citi customer service sucks. I have had my share with them. I have the thank you points card. If I’m targeted, I’ll ignore it but I’ll provide a few data points on how to take the most out that customer service… later on.

Sid
Sid (@guest_415952)
June 6, 2017 17:21

I did a 50k TYP bonus citigold checking in late 2015. No issues with bonus posting. I redeemed the points through the travel portal and got a 1099-Misc for the redemption value. Think it was 1.33 cpp.

Victoria
Victoria (@guest_415905)
June 6, 2017 16:09

I received this offer, and would like to take advantage of it. However, I do not have a valid W-9 or W-8BEN on file. What should I do to ensure that information is on file – apply in a local CitiBank?

Thanks!

TheMonkeyTech
TheMonkeyTech (@guest_415902)
June 6, 2017 16:02

My wife received this offer in the mail a few weeks ago for 30,000 miles and i threw it straight into the trashcan. Two years ago – i opened a CitiGold under a similar offer. It was a nightmare getting the AA miles and every month you were watching the monthly fees accrue. Customer service was completely useless. CFPB was able to help me finally resolve the situation but that was still another 2 months of followups. In the end I was able to chase them down for a full refund of all fees and I did eventually get my miles deposited, but it was a 10 month ordeal with many calls, secure messages, and emails to customer service. Also they responded to the CFPB complaint but did not fully comply initially and i had to follow up etc. Not worth the headache. I put my 50k in BankDirect instead and slowly collect my 5k points every month, and open a Citi AA whenever i get a targeted mailer.

MSer
MSer (@guest_415972)
June 6, 2017 18:04

Citi does everything to “forget” to pay bonuses. The offer codes never seem to automatically trigger the bonuses. Their “records” always seem to indicate lesser promotions, or with more stringent terms. It’s ripe for a class action, as it’s clearly intentional.

Like you say, not enough meat on the bone with this offer to bother.

MoreSun
MoreSun (@guest_415994)
June 6, 2017 18:49

Woah, that does not sound worth it. Thanks for the warning!

Hugo
Hugo (@guest_415882)
June 6, 2017 15:38

How do you value citi thank you points?