Within the past few hours, many people got money from Paypal to compensate for the cash advance problem that plagued those who bought gift cards from SVM on eBay. Most people got $20 compensation.
Interestingly, getting the cash was not tied to having complained to Paypal, and not even tied to having been hit with a cash advance fee. Some people used an Amex or Chase card that wasn’t charged a cash advance fee and still got the $20 credit.
Many others, myself included, have not gotten this $20 gift. There might even be some people who did complain and didn’t get the cash. It’s not clear if they’ll still be sending it out in the future or if some other criteria dicate who gets it and who doesn’t.
The weirdest part about this whole thing is that we still don’t even know for certain that the cash advance problem is fixed! As of a few days ago, it was not. It seems fair to assume that if they are issuing refunds then they’ve already fixed the problem, but I said the same thing when they sent out an email indicating it was fixed and that turned out false.
On a different note, we now have reason to believe that SVM was likely correct when they said that this problem is entirely of Paypal’s making, not due to SVM switching the Merchant Category Code.
View Comments (19)
I didn't get anything. Communicate with them back and forth. SVM doesn't reply. Paypal asks me to contact credit card. Citi denied waiving the CA fee.
I just got a $29 credit to my Amex card. Seems those who made more than one purchase get $29 instead of $20.
No credits for me yet, paid via ebay CC processing.
No credits for me. I used amex in both cases
I just got an email from Paypal that they'll be refunding my credit card. Odd cuz I thought everyone else was getting a cash refund into their Paypal account.
Seems like those of us who paid with ebay CC processsing (as opposed to logging onto PayPal) had to wait a little longer for the response and are getting it directly back to the CC. I guess we won't know the exact amount until it hits the CC
I got nailed by Citi for $20 and have yet to receive a partial refund or credit. Time to call
I complained. Was charged $10 by Barclay's. Plus interest presumably. Was compensated $20.
My wife got $20 - 1 purchase
I got $29 - 2 purchases
I am glad and surprised Paypal stepped up to the plate!
How much in cash advance fees were you charged in total?
Not that we needed any more proof, but just another reason PayPal sucks.
Although I'm not a big fan of PayPal how is them paying money to people (some that didn't even deserve it) a sign of them sucking?
Because the CA fiasco never should have happened in the first place.
Got $25, good for me though.