Posted by Chuck on February 18, 2017
Gift Cards

Published on February 18th, 2017 | by Chuck

24

SVM Still Posting as Cash Advance

Just a quick update: many readers confirm that SVM on eBay is still posting as a cash advance.

I’m shocked that they’d send out an email indicating the issue has been fixed when it hasn’t, but that appears to be the case.

More generally, my impression is they don’t ‘get’ what’s happening, and they continue to blame Payapl thinking that Paypal is erroneously charging this as a cash transactions. More likely, they changed their merchant category code which is causing the issue. Of course, I could be wrong, but until they understand what’s going on it’ll be tough to fix.

Be sure to leave bad feedback if you feel they deserve that. It’ll help the problem get fixed too. For now, using Amex is the best option.



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gary
gary

i have lost all confidence in SVM after they sold me a gift card that was wiped to $0 right after the dispute possibility with ebay ended. At first they responded asking me for info and then after a 2nd reply where they wanted another piece of info. They have not replied nor responded to my numerous requests for updates over the past 2 months.
I wouldnt believe anything SVM say

Benny
Benny

Can you at least dispute with your original payment method?
Credit card?

Audrey
Audrey

What brand was it? I’m just curious because this also happened to me with a TGI Fridays card from SVM. They told me to contact TGI Fridays, who eventually replaced it. However, since I usually resell the cards I buy, I was concerned to learn a brand new card could be zeroed out like that.
In my case it was over a year from the time of purchase.

gary
gary

best buy

Laurel
Laurel

SVM is somehow deleting our negative feedback. I wouldn’t have noticed if I didn’t go look and see where my feedback I left week was. Goes to show where their prioritites are.

Benny
Benny

They don’t delete it.
EBay removes the negative feedback if SVM complains to eBay. I’d call eBay and complain your negative feedback was removed.

banananon
banananon

Can confirm they’re still posting as “prepaid and stored” on Amex. Oh well, still came out positive on the Cabela’s and Lowes regardless.

Kenny

I moved to GiftCardMart once I learned I can get 5x on Ink, and have had no issues. With this latest news, I know to ignore any supposed deals on SVM.

Igor
Igor

Unbelievable. #boycottsvm

Kirk
Kirk

Used to buy gas cards. But only 7% discount. I can typically do better with gas Buddy instead of being stuck with going to a certain station. And no more ebay bux or cash back sites. No GCs seem worth the hassle.

Devin
Devin

I’m coming to the same conclusion. This is just too much of a headache.

Devin
Devin

Thanks for keeping us up to date on this.

CJ
CJ

You guys need to read the feedback terms better. You purchased gift cards from SVM via ebay. SVM sent them out promptly. That is all they are responsible. All of your negative feedback will be removed upon their request because they fulfilled the terms of the purchase. Just because Paypal had a durp moment and changed their coding, doesn’t mean that SVM should be on the hook. It sounds like SVM is doing what they can just short of putting the cards on their own website at those deal rates (which they really should… because fkk paypal thats why : ] )

With all that said, that doesn’t mean that you shouldn’t leave neg feedback, it is a big enough bother to them that they are having to call ebay to have it removed, so keep it going till it gets fixed as a way to keep reminding them to follow up on it.

stone
stone

got $20 refunded to my paypal account

Mike
Mike

This is a PayPal issue, see the email received today from PayPal, they are refunding everyone:

PayPal would like to take a moment to address an issue with your recent payment to SVM LP. Between February 8 and February 13, 2017, there was an issue that may have caused buyers purchasing a gift card from SVM to be charged a cash advance fee from their credit card company.

This issue was on PayPal’s end and has been resolved. We apologize to both SVM and our mutual customers for this situation and assure you we’ll credit each customer who may have been charged the cash advance fee.

Credits will be issued directly to your credit card. The credit can take up to 30 days to reflect on your credit card statement.

Thanks for your patience.

GRR
GRR

+1

Coverages dates extended to an additional period in email I received today directly from PayPal.

NEW: “Between February 13 and February 23, 2017”

Shaun
Shaun

Any sacrificial lambs buying SVM cards for the current sale? Specifically looking for Barclays Arrival DPs.

Rayne
Rayne

I tried with Citi AA today and it is categorized as “Nondurable goods, not elsewhere classified”. So it looks like maybe they have fixed the problem.

Ha_Ka
Ha_Ka

My Chase card also went through today. CA limit set to $20. Didn’t work last time, but worked this time, so looks like it is fixed.

Jeremy
Jeremy

I had purchased Cabela’s gift cards through SVM. No CA on my Ink Cash, but no 5x. I also got no 5x at a T-Mobile store. Is something going on with Chase? Yes, I did go through PP for SVM.

GRR
GRR

Made three purchases through SVM, with 3 CA fees on Feb 13.

March 9th, three credits at $20 each sent back to my card on file. Total credit was $60.

Used a Citi Double Cash card.

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