Southwest announced that all Rapid Rewards customers will get free unlimited wifi on Southwest Airlines flights beginning October 24. 2025. The offering is in partnership with T-Mobile and will be available to all customers, regardless of which phone provider they use.
Customers can sign up for a free Rapid Rewards account prior to their flight or while inflight to receive free WiFi.
Hope they’re upgrading it because I quite literally spend 50% of my time trying to reconnect to their WiFi network that constantly drops. Now everyone who doesn’t pass the pay gate of $8 will get it for free? Awesome it’ll be even worse
Literally one of the only benefits of their Performance card at the highest fee was free wifi. Now they take that away? And raise the fee? Come on, Southwest
I was on a SW flight early August and there was a free WiFi promo ongoing. I don’t remember which one but it wasn’t announced during the pre-flight announcements but clearly visible on the inflight browser page.
Worked great at first and I got some work-work done but the flight diverted for weather and a unplanned landing for re-fueling. Word must have spread throughout the whole plane so that during part two of the “non-stop” flight the WiFi speed was a crawl.
Wtf is the point of ALP anymore? 2 free drinks?
The airline industry is moving toward free Wi-Fi. Several major U.S. carriers already implementing the service for their loyalty program members or announcing plans to do so, including Delta, United, Southwest, and American Airlines. JetBlue offers free Wi-Fi on domestic flights, and other airlines like American Airlines are also beginning to offer free service on some flights.
after experiencing starlink on hawaiian i have very high standards for inflight wifi now…
I predict this will only ever be available on <10% of their flights and clawed back within a year.
Too late
Im against the seat assignments
But for hawaii i may book
Im not sitting in a row of 3 for that long flight
Aisle center window all suck when your last on the plane seatmate weighs 300 lbs. my face was mashed up against the window because that persons stomach was almost touching the seat in front of them
The flight attendant walked by and laughed at me
They would need to offer free tickets and not just free wifi for me to fly them.
Wow a positive change from southwest. Truly shocking.
My guess is they implemented enough negative changes to increase their revenue high enough where they can throw this perk in for free.