Update 7/2/21: Looks like this is indeed something and Citi has stopped taking applications for this card now. Citi reps are now providing this generic response:
From time to time, Citi re-evaluates its card product offerings to ensure the business is evolving its products to best meet the needs of its customers. The Citi Prestige Card is one such card product.
As of July 1, 2021, customers will no longer be able to apply for the Citi Prestige card. Additionally, as of June 19, 2021, cardmembers will not be able to convert to the Citi Prestige card. All applications that have been submitted prior to these dates will continue to be processed.
Existing cardmembers will still be able to use their Citi Prestige Card without interruption and benefits will remain the same for primary and authorized users. Existing cardmembers can still add authorized users to their accounts.
Original post: The Citi Prestige card is not currently showing on the Citi website and the landing page leads to a generic error message. There are a few things that could be happening here:
- Citi has discontinued the card (extremely unlikely)
- Citi is revamping the card (possibly in response to the American Express Platinum changes. Somewhat unlikely)
- Citi is doing some general maintenance and the card will reappear soon (most probable)
At least one chat rep has said the card has been discontinued, whereas others are saying that isn’t the case. They are notorious for being wrong.