Earlier today Bilt Rewards sent out an e-mail to some customers informing them that their account has been cancelled. This e-mail was sent in error due to a bad e-mail filter according to Richard Kerr and users that received the e-mail in error will receive 250 courtesy points. Some users panicked and transferred points as they thought their account would be shut down, those people can send in a support ticket to have the transfer reversed (confirmed with Bilt) I believe in those instances it will be possible to have the points return to Bilt and the transfer cancelled.
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