[California Residents] AT&T Post-Paid Customers $14M Class Settlement ($20 Per Customer)

AT&T Class Settlement

Settlement Website

The lawsuit concerns AT&T customers in California who purchased post-paid wireless service data plans from AT&T and were charged an Administrative Fee. Plaintiffs alleged, generally, that AT&T’s representations and advertisements regarding the price of its post-paid wireless service plans were misleading because the prices did not include the Administrative Fee, and that AT&T implemented, charged, and increased the Administrative Fee in a deceptive and unfair manner. AT&T states that it will continue to charge the Administrative Fee and contends that it has the right to increase the Administrative Fee.

Who Is Eligible?

All consumers residing in California (based on the accountholder’s last known billing address) with a post-paid wireless service plan from AT&T Mobility LLC through a Consumer or Individual Responsibility User (IRU) account and who were charged an Administrative Fee on such account between June 20, 2015 and June 16, 2022.

If you received a notice of this settlement by mail, email, or text message, you are in the Settlement Class according to AT&T’s records.

How Much?

The settlement is $14 million. Payment is estimated to be $20 per customer.

Important Dates

  • October 29, 2022 is the last date to file a claim
  • June 20, 2015 – June 16, 2022 is the timeframe AT&T charged the disputed administrative fees

Final Verdict

Hopefully an easy $20 for AT&T postpaid customers from California. It sounds like this ‘administrative fee’ was charged to all postpaid customers from California, but maybe I’m misreading that.

Hat tip to JDBAZ

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4 Comments
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SU
SU (@guest_1418579)
August 2, 2022 02:36

I think I paid more than $200 of Administrative Fee in total during all those years…

calwatch
calwatch (@guest_1418318)
August 1, 2022 18:02

I remember this fee because I filed arbitration on this, as did many people on the old FatWallet Finance forum (RIP). I ditched AT&T when T-Mobile service improved and they offered a good deal on their Hook Up. I did not win arbitration, https://www.howardforums.com/showthread.php/1795025-New-Mobility-Administrative-Fee

Bbb
Bbb (@guest_1418292)
August 1, 2022 17:33

What a fuckin joke.

Looks like the 1% is immune to any rules and laws.

We need a fucking revolution

qmc
qmc (@guest_1418179)
August 1, 2022 15:39

So… they’ll continue charging the fee, but give you $20 to go away… regardless of how many months they charged you this fee.