Update 5/23/19: People are reporting receiving the annual fee fully refunded. People are also receiving ‘Credit for unused rewards’, even if they transfer the Chase UR to another account. I assume the second credit will eventually be clawed back. Hat tip to Kareem_Elbadry
Update 4/2/19: If you weren’t able to get your case reconsidered, it has now been converted to the Chase Business Capital Card.
Update 3/4/19: At least one person has gotten a follow up letter after contacting Chase to say they are not a government entity client. Might be worth calling in to fight this if you haven’t already. Hat tip to ProfitDarkly
Chase has sent out letters to a number of Chase business credit card holders. The letters state that these cardholders are having their business rewards credit cards changed to Chase Business Capital cards on April 2nd because they are ‘government entity clients’ and want to avoid a potential conflict of interest. The Chase Business Capital card does not earn rewards.
The problem is that the people receiving these letters aren’t government entity clients, so it appears that Chase has sent out these letters in error. We’ve reached out to Chase for comment and have yet to receive a reply. The full letter can be viewed below:
Small Update: This seems to be affecting people that selected ‘Educational Services, Colleges/Universities/Professional Schools’ during sign up.
Hat tip to GoodLifeTravel
