I see most are having issues with Hilton posting. Anyone have issues with the Delta miles not posting? I have not received either since donating to the Lyft fund. Both accounts are linked.
Hilton Update (chat):
I understand your concern but please be informed, the promotion is ending on 31st May 2021, and bonus points would be credited on account within 6-8 weeks once the promotion will end.
Same story, got two responses: one agent said the above and another agent asked for a receipt screenshot. Still no points yet.
Joe (@guest_1170416)
April 3, 2021 12:51
#1170416
Just submitted a case via Hilton’s online chat. Agent said: I have confirmed, generally points post on account within 48-72 hours but now, the timeline has passed. But no worries, let me just go ahead and open a case mentioning to credit points on high priority without any further delay.Our team will credit the points as per the validation and will get back to you via e-mail within 48-72 hours. Would that be fine with you?”
So, I’d suggest reaching out to Hilton.
Rachel (@guest_1170049)
April 2, 2021 16:44
#1170049
Created a ticket through online chat, after the rep found out that my lyft and hilton were not linked successfully, although I received the “Account are Linked” email. The HHonors Finance team later replied in email: We have received your inquiry. Please allow 6-8 weeks after the “Vaccine Access Initiative” for the 2,000 Bonus points to be credited to your account.
After Delta posted but Hilton didn’t, I sent them a message. The Hilton CSRs were clueless (and I corresponded with 5 of them during the aggravating exchange). They first asked for the Lyft receipt; then they said it was a Lyft promo, not Hilton’s (WTF?); then they said my account must not be linked correctly (which was ridiculous, as I’ve had the accounts linked and earning points since 2019). Ultimately they gave me the points as a courtesy credit, but never admitted that they’ve got their heads up their arses with regards to this campaign.
TravelGeek (@guest_1169522)
April 1, 2021 14:24
#1169522
Hilton just emailed me this offer again. And they haven’t bothered to post the 2000 points they owe me since I contributed on 3/18. Delta did post 250 miles 3/29/2021
Sky Pesos (@guest_1169139)
March 31, 2021 19:16
#1169139
Got mah two fiddy from Delty
Michael (@guest_1168753)
March 30, 2021 22:26
#1168753
Donated on 3/19 using CIP; as of 3/30 the following has posted:
– 10x UR on CIP posted on 3/19
– 250 Delta SkyMiles posted on 3/29
No love from Hilton yet.
Traveler (@guest_1166840)
March 25, 2021 19:40
#1166840
Have any of these posted to Hilton or delta account yet.
I see most are having issues with Hilton posting. Anyone have issues with the Delta miles not posting? I have not received either since donating to the Lyft fund. Both accounts are linked.
2,000 Hilton points posted today.
I got mine as well. Was booking a hotel last night and they were not there but now they are!
Posted as well
Same here.
Mine as well.
Hilton Update (chat):
I understand your concern but please be informed, the promotion is ending on 31st May 2021, and bonus points would be credited on account within 6-8 weeks once the promotion will end.
update: points posted on 04/10
Same story, got two responses: one agent said the above and another agent asked for a receipt screenshot. Still no points yet.
Just submitted a case via Hilton’s online chat. Agent said: I have confirmed, generally points post on account within 48-72 hours but now, the timeline has passed. But no worries, let me just go ahead and open a case mentioning to credit points on high priority without any further delay.Our team will credit the points as per the validation and will get back to you via e-mail within 48-72 hours. Would that be fine with you?”
So, I’d suggest reaching out to Hilton.
Created a ticket through online chat, after the rep found out that my lyft and hilton were not linked successfully, although I received the “Account are Linked” email. The HHonors Finance team later replied in email: We have received your inquiry. Please allow 6-8 weeks after the “Vaccine Access Initiative” for the 2,000 Bonus points to be credited to your account.
I guess we will find out in two months!
Got it on April 9
After Delta posted but Hilton didn’t, I sent them a message. The Hilton CSRs were clueless (and I corresponded with 5 of them during the aggravating exchange). They first asked for the Lyft receipt; then they said it was a Lyft promo, not Hilton’s (WTF?); then they said my account must not be linked correctly (which was ridiculous, as I’ve had the accounts linked and earning points since 2019). Ultimately they gave me the points as a courtesy credit, but never admitted that they’ve got their heads up their arses with regards to this campaign.
Hilton just emailed me this offer again. And they haven’t bothered to post the 2000 points they owe me since I contributed on 3/18. Delta did post 250 miles 3/29/2021
Got mah two fiddy from Delty
Donated on 3/19 using CIP; as of 3/30 the following has posted:
– 10x UR on CIP posted on 3/19
– 250 Delta SkyMiles posted on 3/29
No love from Hilton yet.
Have any of these posted to Hilton or delta account yet.
Nothing on Hilton. I donated on the 17th.
It did get 10x UR on a CSR though.
for some reason i only got 7x on CSR
It’s still travel so you get 7x for Lyft and 3x for travel
nah i only got 35 pts total. cant say i care enough to warrant a call for 15 pts.
Did you spend $300 on travel since your renewal? The first $300 doesn’t get points, even if you got your $300 credit from something else.
Spent it on groceries prior to this. fwiw my grocery purchase was >300 but still got 3x pts for the full amount. Was not expecting that either.
3x grocery good for first 1k
Nothing’s posted to Hilton or Delta yet, but I did get the 10x UR on a CFU. I donated on 3/19.
Delta points posted on 3/29, still nothing from Hilton.
DL posted 3/29, no Hilton yet. Donated 3/18.
Delta 250 posted for me today as well