As reported by Traveling for Miles Hyatt has announced that guests that have booked advance purchase rate non-refundable reservations on or before March 8th directly with Hyatt for travel by June 2020 will be eligible for 10,000 World of Hyatt points if they decide to cancel.
- Guests holding [Advance Purchase rate] fully prepaid reservations who have decided not to travel may opt to receive 10,000 World of Hyatt bonus points compensation in lieu of their stay to use toward future travel at any of our 900+ hotels across 17 brands globally.
- For full details and to make arrangements, guests can call one of our Global Contact Centers or email us at [email protected].
- Guests must contact us at least 48 hours before their stay to elect this (World of Hyatt Explorists and Globalists must contact us at least 24 hours before their stay dates to elect this).
- For interested non-members, colleagues will be able to quickly assist with enrolling the guest into World of Hyatt and creating a World of Hyatt account to deposit the points.
This is a huge gesture by Hyatt and shows why they are my personal favorite when it comes to hotel chains. In this case Hyatt would be well within their rights to not offer anything as these are clearly non refundable rooms but the fact they are offering 10,000 Hyatt points is huge. This is in stark contrast to United who is not offering refunds when they should be.
