When Hyatt announced their COVID-19 response one of the measures added waiving cancellation & change fees. Hyatt has now announced no change or cancellation fees will be charged for bookings through July 31st, 2021 as long as the booking is made directly with Hyatt and cancelled at least 24 hours before the stay. The unfortunate news is that this doesn’t apply to all Hyatt bookings as some hotels may adjust this cancellation policy during high demand periods. Some Destination hotel properties and Hyatt Residence Club properties are also excluded.
This is a good policy, but the fact that they are allowed hotels the ability to not follow it during certain periods makes it frustrating to actually use as it means you need to look at the refund policy before each booking.
Hat tip to Will Run For Miles
