IHG Announces COVID-19 Response: Cancellation Policy Extended

Update 6/19/20: Cancellation policy has been extended. Bookings made prior to April 6th can be changed or cancelled for stays up to August 31, 2020. Hat tip to Mithridel

Update 4/22/20: Status will be extended through January 2022 (this includes spire elite benefits of 25,000 points/gift of Platinum elite status). Hat tip to Loyalty Lobby

Update 4/5/20: IHG has announced some additional measures regarding free night certificates:

  • We are extending the expiration date of anniversary and free night certificates that are set to expire in 2020. Certificates expiring from March 1, 2020 can now be used through December 31, 2020.
  • Certificates issued in 2020 will have an 18-month redemption time period.

Hat tip to FM

Original post: IHG has announced some changes in response to COVID-19.

  • Cancellation fees are waived for existing and new bookings at all IHG hotels globally for all stays before April 30th, 2020.
  • Elite requirements will be reduced by 25% or more (see revised 2020 criteria)

IHG also announced changes to groups and meetings bookings, but that’s unlikely to affect most/any readers and IHG will be dealing with that on a case by case basis.

Hat tip to TheWinStore

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