Effective immediately IHG has changed their cancellation policy for hotels in the United States (this applies to new bookings only, existing bookings are not affected). You now must cancel your reservation at least 24 hours before your stay to avoid a penalty. Previously guests were able to cancel as late as 6PM on the day of the start of their stay. This new IHG policy had already been implemented in Europe and IHG is in the process of rolling it out world wide. This also follows on from changes by both Hilton & Marriott to their cancellation policies:
- Hilton To Change Cancellation Policy To 48-72 Hours (From 24 Hours)
- You Now Have To Cancel Your Starwood/Marriott Reservations Two Days Before Check In
IHG’s policy is still more generous than both of those chains.
Hat tip to The Gate
