Uber is adding a number of new fees to help makes things fairer for drivers, that might also affect you as a passenger.
New fees:
- Long pickup fees. These fees will be charged when the time spent travelling to a fare exceeds the ‘Long Pickup Threshold’ (this varies by area). Maximum fee is $20. Uber stated that for most areas anything over an 11 minute pick up would incur this fee.
- Late cancellation. If a trip is cancelled more than two minutes after a driver accepts the trip then drivers will either be paid the standard cancellation fee or the actual time/distance spent driving towards pick up (whatever is more)
- Earn higher rates on wait times. Drivers will earn more per minute when they have to wait longer than 2 minutes for a rider.
- Earn without worrying about tolls. Tolls will be incorporated into the fare even when on the way to a pick up, Uber will also try to avoid matching riders and drivers on the opposite sides of a toll.
These fees are all passed onto the passenger and these new fees are already in place in some cities and will be nationwide by December, 2017.
For those complaining about all this Uber stuff, go get a cab then. You’ll come right back to using Uber. No matter what you complain about not using Uber, you pretty much don’t have much of a choice. Either you will be paying more using another service or be waiting longer using Lyft. Why? Cause Uber pretty much monopoly on this rideshare (rideshare? what a joke term) business. There are so much more drivers on the Uber platform than on Lyft even in place like SF or NYC and people just don’t like to wait.
User’s algorithm sucks sometimes.
I got matched to a driver 20 minutes away and was still in the process of dropping off another passenger.
Cancelled that then saw a car near my place and requested another one. Got matched to another guy 20 mins away!
Cancelled again and finally got matched to the guy driving 7 minutes away
Lyft wasn’t available at the time (515am) so had no choice
The drivers can opt not to accept a request, which is why you got matched with a driver further away. All sorts of reasons why a driver may not take your request, maybe you have a bad rating, maybe pickups at your location are typically short or going in the wrong direction.. Blame all sorts of things, but I think the algorithm is pretty sound in that respect.
I don’t mind any of it except paying the tolls for the driver to get to me. That really irks me for some reason.
Same!
The “Late cancellation” fee is a joke. I met 2 drivers in CA airports who didn’t want to pick me up at all. I waited for several min but drivers didn’t move a foot. So I cancelled it and got the $5 fine, LOL.
So they accepted your ride but never came to get you? FWIW it’s easy to sit in traffic and stay in one spot at a CA airport waiting your turn to move so much as an inch…
I would love to get this for my S/O who drives for UberEats. This could be used for Direct Pay deposits. The MS would not only be met easily but the monthly balance would be easily paid off meaning a rise in credit score as well.
? Wrong post? 🙂
It is time to ditch uber
If Uber passes these fees on to the driver without taking a cut (fat chance, I bet) then I’m all for them. Deadheading, tolls and long wait times eat directly in to the drivers’ pay. I want the drivers to earn a fair rate, even if it costs me a little more.
Making it easier to justify switching to Lift every day.
Instead of decrease their own profit margin, they have chosen to hurt the riders again. I really do not need uber, I rather pay more for Lyft because Uber’s shadiness.
What profit margin? http://nypost.com/2017/08/24/uber-narrows-its-quarterly-loss-to-645-million/
The CEO continues on with what he did over at Expedia/Homeaway…
They don’t have a profit margin, they are running at a loss currently being subsidized by venture capital funds.
This must mean that Uber has burned through the most gullible driver candidate population. All the drivers my daughter encounters drive for (and prefer) Lyft too. A lot give her their cards to cut out the middlemen.
I always wondered this, what would stop people from self networking-booking.
Because uber is pretty much 10,000x more convenient than carrying around a business card on the off-chance your guy is available when you want to go somewhere.
Uber didn’t be ubiquitous because it invented getting rides to the airport… it did because it did it better.