U.S. Bank has added cell phone insurance on their Visa Platinum card. Interestingly it doesn’t seem like this benefit has been added to the new premium Altitude Reserve card.
Coverage & Restrictions
Coverage & restrictions are as follows:
- Must pay your cell phone bill every month using your U.S. Bank Visa Platinum Card
- Coverage begins the first day of the calendar month after you make a payment. For example if you made a payment on May 2nd you’d be covered beginning June 1st.
- Coverage includes damage and theft. Phones need to be purchased outright as “Cell phones which have been rented, borrowed or are part of a pre-paid or “pay as you go” type plans” are not covered
- You’re covered up to $600 with a $25 deductible
- You can make up to two claims per 12 month period ($1,200 limit)
- Your phone nd up to three additional phones are insured
- More details can be found here.
- U.S. Bank Platinum does not have an annual fee or rewards program
How To Make File A Claim
There are two ways to file a claim:
- Online at cardbenefitservices.com
- By calling 866.894.8569
You’ll need to provide the following:
- The completed signed claim form.
- A copy of your monthly credit card statement (showing the last 4 digits of the account number) demonstrating that the entire monthly payment for the cell phone bill was made the month prior to the date of damage or theft.
- A copy of your cellular wireless service provider billing statement that corresponds with the above credit card statement.
- A copy of the device summary page from your cell phone provider or other sufficient proof of the claimed cell phone model linked to your cell phone account. Eligible cell phones include the primary line and up to the first three supplemental lines based on the order in which the line was activated by the Cellular wireless provider.
- If the claim is due to theft or criminal action, a copy of the police report filed within forty-eight (48) hours of the event.
- Additional information may also be required, see Guide to Benefits PDF for terms and conditions.
If you’re phone is stolen you must file a police report within 48 hours of becoming aware. You then must contact the benefit administrator within 60 days and submit your completed forms and supporting documentation within 90 days.
Our Verdict
Chase, Wells Fargo & FNBO all also offer cell phone protection. You can read our comparison (I’ve just added U.S. Bank to this comparison) by clicking here. I don’t think this new offering from U.S. Bank is enticing at all as pay as you go plans aren’t covered and the card doesn’t offer rewards. I’d still recommend people either go for Wells Fargo/Chase for this type of protection.
Hat tip to reader Jason
