According to Hotels Mag Hilton will be changing their cancellation policy on July 31st. The default house cancellation policy will be that you must cancel within 48 hours of your stay (72 hours in select locations). This new policy will effect Hilton managed properties (francises can opt out). This is similar to the change made by Marriott on June 15th. As mentioned in that post I suspect this has to do with Hilton/Marriott wanting the ability to play with dynamic pricing and last minute booking websites/apps without giving guests who have already booked the ability to rebook at a lower rate. It’s also possible that they are experiencing breakage with hotels that are fully booked (or room types) only to have last minute cancellations affect their ability to fill those rooms in the last 24 hours.
Either way this isn’t a positive change for consumers. Last minute cancellations is something I rarely use and when I do it’s largely based on work commitments changing, it will be interesting to see if this has any affect on the terms for corporate bookings (the Marriott changes didn’t affect these rates for example).
Hat tip to Hotels Mag
Does this affect currently made bookings? I assume not.
No, shouldn’t affect any current bookings.
If you’re 24 hours out, just change your reservation to a week later. Call back cancel. Done
Very clever
More customer unfriendly changes.
I recently saved 1,000 points by rebooking.
Not much, but still something.
In Hilton currency, that was what – 50 cents? :-p
Does this include points rooms?
I assume so
damn 🙁