Posted by William Charles on April 1, 2020
Bank Account Bonuses

Published on April 1st, 2020 | by William Charles

2,256

Citi $200/$400/$700/$1,500 Personal Checking/Savings Bonus – Available Nationwide & Direct Deposit Not Required

Update 4/1/20: Deal has been extended until 6/30/2020. $500 offer no longer available.

Update 1/5/2020: Added $1,500 Citigold bonus as well. Hat tip to FM

Update 1/3/2020: Deal is back and valid until March 31st, 2020, this time the $500 bonus has returned.

Update 10/1/19: Deal has been extended and valid until December 31st, 2019. $500 bonus is no longer available and the $600 bonus has been upgraded to $700.

Update 7/2/19: Deal has been extended until September 30th, 2019. Also says ““Eligible Customers” are New-to-Citibank Customers. so not sure if this can be churned anymore. Update: According to this PDF “New–to–Citibank Customers” are customers who have not been an owner of a Citibank checking account within the last 180 calendar days. so should be fine.

Update 4/1/19: Deal has been extended until June 30th, 2019.

Update: 1/2/19: Deal is back and valid again until March 31st, 2019. Hat tip to reader Bo

It’s worth noting people have been having a lot of issues with this bonus not automatically posting.

Update 10/02/18: Deals are back and valid until December 31st, 2018. Same links.

Update 07/01/2018: Deal is back and available until September 30th, 2018. Thanks to reader RB for finding the link.

Offer at a glance

  • Maximum bonus amount: $700
  • Availability: Nationwide
  • Direct deposit required: None (Required for $500 bonus)
  • Additional requirements: Deposit $5,000/$15,000/$50,000 & maintain for 60 days
  • Hard/soft pull: Soft pull
  • ChexSystems: Yes
  • Credit card funding: None
  • Monthly fees: $25-$30, avoidable
  • Early account termination fee: None
  • Household limit: None listed
  • Expiration date: June 30th, 2018 September 30th, 2018 December 31st, 2018 March 31st, 2019 June 30th, 2019 December 31st, 2019 March 31st, 2020

The Offer

Direct link to offer | Direct link to Citigold offer

  • Citi has three sign up bonuses:
    • Earn $200 when you open a new checking account in the Basic Banking package and complete the following requirements:
      • Within 30 days of opening your account deposit $5,000 new-to-Citibank funds into the new checking account.
      • Maintain a minimum balance of $5,000 for 60 days
    • Earn $400 when you open a new checking and savings account in the Citi Account Package and complete the following requirements:
      • Within 30 days of opening your account deposit $15,000 new-to-Citibank funds into the checking or savings account. Both checking & savings accounts need a non zero balance.
      • Maintain a minimum balance of $15,000 in your eligible linked checking and savings account for 60 days
    • You can also get an extra $100 on the $400 bonus when you complete one qualifying direct deposit each month for two consecutive months within 60 days of account opening
    • Earn $700 when you open a new checking and savings account in the Citi Account Package and complete the following requirements
      • Within 30 days of opening your account deposit $50,000 new-to-Citibank funds into the checking or savings account. Both checking & savings accounts need a non zero balance.
      • Maintain a minimum balance of $50,000 in your eligible linked checking and savings account for 60 days
    • Earn $1,500 when you open a new checking and savings account in the Citigold Account Package and complete the following requirements
      • Within 30 days of opening your account deposit $200,000 new-to-Citibank funds into the checking or savings account. Both checking & savings accounts need a non zero balance.
      • Maintain a minimum balance of $200,000 in your eligible linked checking and savings account for 60 days

 

The Fine Print

  • “Eligible Customers” are New-to-Citibank Customers.
  • Not eligible if you’ve been an owner of a a Citibank checking or savings account within the last 180 calendar days. Looks like this is no longer in the terms?
  • Must have a  valid W-9 or W-8 BEN on file with Citibank and are not subject to back-up withholding.
  • Fiduciary, estate, business and or trust accounts are not eligible for the $600 Checking and Savings Offer even if they otherwise meet the definition of Eligible Checking or Eligible Citi Savings Account. However, trust accounts that are a Living Trust and Custodial accounts are eligible
  • Bonus will post within 90 days from the date you complete all of the requirements
  • All bank account bonuses are treated as income/interest and as such you have to pay taxes on them

Avoiding Fees

Citi Basic Account Package $12 ($200 Bonus)

The fee is waived on this account if you do any of the following:

  • Make one qualifying direct deposit per statement period and one qualifying bill payment per statement period or
  • Maintain a $1,500+ combined average monthly balance in eligible linked accounts
  • Fee also waived when first listed account owner is 62 or older.

Citi Account Package $25 ($400 Bonus)

  • The Citibank Account Package needs $10,000 in combined average monthly balances to remain fee free. Otherwise, there is a $25 monthly fee.

Citi Priority Account Package ($600 Bonus)

  • Fee increases to $30 and requires $50,000 in combined average monthly balances to remain fee free for the $600 bonus

Citigold Account Package ($1,500 bonus)

This account does not have any monthly fees, but if you don’t maintain $200,000 in balances your account will convert to a Citi Priority Account package

Early Termination Fee

In the past, Citi has not charged any ETF, and none is mentioned for this offer.

Our Verdict

They recently had the same bonus, this time both bonuses are $100 higher (before it was $300/$500). Keep in mind you’ll need to have the $15,000/$50,000 deposited for at least 60 days, realistically it’s longer as it needs to post to your account and that can take up to 90 days after the requirements are met (you would reduce your deposit to $10,000 just to keep the account fee free). Here is the interest you’d miss out on compared to other high interest savings accounts if you had $15,000 in there for 60 days:

  • 0.1%: ~$2.5
  • 1%: ~$25
  • 3%: ~$74
  • 5%: ~$123

The same but for the $50,000 account:

  • 0.1%: ~$8.2
  • 1%: ~$82
  • 3%: $246
  • 5%: $410

The $400 bonus is worth doing, but I don’t think the $600 bonus is worth considering. Even if you pay the $25 fee for three months on the $400 bonus you’re still making $325 for $15,000 deposited for 60 days, not a bad return (~13% APY). I’ll be adding the $400 bonus to our list of the best checking account bonuses. The $200 might be better for people that don’t have access to $15,000 to tie up.

Big thanks to readers, Grant, CJ & Mattwho let us know. Learn how to find bonuses and contribute to the site here.

Useful posts regarding bank bonuses:



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Durga
Durga

Hi Doc,

last month I have opened Citi checking account with $300 bonus offer. it is less than 30 days. I know Citi matches credit card bonus offer. will they also match checking account bonus?

Thanks,
Durga

Ho
Ho

me too,also want to know the answer

RB
RB

I am in a similar situation. Tried calling Citi Banking Customer Service this morning. But they refused to match. So, no luck.

SamSimon
SamSimon

same question…..

Nick

It must be 180 days old to qualify.

Sarah
Sarah

Why don’t you ask them?

L
L

I called Citibank and the personal banker said that they are unable to match to the current offer

AK
AK

Not eligible if you’ve been an owner of a a Citibank checking or savings account within the last 180 calendar days

Simm
Simm

Durga,
Do you know if i can open this account with ITIN if i don’t have SSN and still get bonus??

AllwaysLearning22
AllwaysLearning22

Typically an ITIN is the same as an SSN for tax purposes, so you should be able to. However,
a) every bank interprets things differently
b) you might have to visit a branch in person. If you do, bring all applicable additional documents you have: passport, work visa, student id, etc.

Al
Al

“Eligible Customers also can enroll by clicking “Apply Now” on the Citibank link for this offer and following and completing the online process which will include entering a unique invitation code.” Is this targeted?

JonO
JonO

Not Targeted. The definition of “eligible” is below (I just copied and pasted from the terms) :

“Eligible Customers” are customers who (1) enroll in Citibank’s $400 Checking and Savings Offer (2) have not been an owner of a Citibank checking or savings account within the last 180 calendar days, (3) open a new consumer checking account in The Citibank Account Package as first signer (“Eligible Checking Account”), (4) open a new Citi Savings Account in The Citibank Account as first signer (“Eligible Citi Savings Account”), (5) are at least eighteen (18) years of age, and (4) have a valid W-9 or W-8 BEN on file with Citibank and are not subject to back-up withholding. Fiduciary, estate, business and or trust accounts are not eligible for the $600 Checking and Savings Offer even if they otherwise meet the definition of Eligible Checking or Eligible Citi Savings Account. However, trust accounts that are a Living Trust and Custodial accounts are eligible. All accounts subject to approval. The Eligible Checking Account and Eligible Citi Savings Account must be open and in good standing at the time the Cash Bonus is paid for the Eligible Customer to receive the Cash Bonus offer.

Al
Al

So where does one get the “unique invitation code” which must be entered? Also, how does one fund the account if there are no branches nearby?

Shirley
Shirley

The unique invitation code will be generated when you click on the link above (look in the url and you’ll see it after Prospect ID=) this code will carry through when you click the apply now button.

I’d make a copy of your specific code or take a screen shot because I’ve needed this in the past to confirm with Citibank that I had the code.

You’ll also be given an opportunity to fund the account during the application process.

SMan McGoo
SMan McGoo

As of July 2019, you _should_ get an email confirming that you’re enrolled in the bonus.

If you did not, you need to call their One Stop Sales Unit since their online chat won’t be able to tell you directly. You’ll be on hold for a bit but they’ll tell you the code and for which offer you signed up.

I did not get an email, but I do have a code. Write it down in case you need to file a CFPB complaint later.

SOA
SOA

Could you pls share the number to call?

Adam

“(4) have a valid W-9 or W-8 BEN on file with Citibank”

What does this mean??

Brian Benda
Brian Benda

A W-9 is an IRS form certifying your Taxpayer Identification Number (SSN). Citibank requires this in order to send you tax forms at the end of the year, as you will pay tax on the bonus received.

Cynthia
Cynthia

There’s not a Citibank branch in my city. I’m wondering what’s the easiest way to send CitiBank a W9?

Looney Tunes
Looney Tunes

The only way available if a branch isn’t nearby is to mail it to:

Citigroup Technology, Inc.
P.O. Box 6201
Sioux Falls, SD 57117-6201

kirk
kirk

fwiw, i did a chat last yr. told the csr i didn’t get a W-9 form in my kit and that i only read about it on my email ‘To be eligible for the bonus, a U.S. person must have a valid Form W-9 on file’ (i basically was asking him for the form and where to mail it). he then replied with ‘By looking at your account, the account is now W9 certified. No need to fill up another w9 form’. ymmv but i did get my bonus.

SA
SA

Did you get your bonus?

Adam V Zaloum
Adam V Zaloum

This one is not targeted. There are different versions of these CitiBank Checking Bonuses that are targeted, and they have lesser requirements (Doesn’t required money to be held in the account for X months, Doesn’t required Direct Deposit, etc).

pybegind
pybegind

Can I split my direct deposit for 2 sets of citi accounts? (mine and spouse)?

Momo
Momo

Does this need to be done in branch or cam I do online?

Josh
Josh

Damn, Already closed my $300 bonus account :/

AllwaysLearning22
AllwaysLearning22

Well, by now 6 months have passed since April, so it seems to me you should be able to apply again in November?

Jinxia X.
Jinxia X.

If I am eligible, how do I enroll in this promotion?
Between April 1, 2018 and June 30, 2018 (“Offer Period”), Eligible Customers can enroll in the $400 Checking and Savings Offer by visiting a Citibank branch or calling Citibank and asking a Citibank Representative to enroll you using the instructions indicted in your direct communication. Eligible Customers also can enroll by clicking “Apply Now” on the Citibank link for this offer and following and completing the online process which will include entering a unique invitation code. Enrollment and participation in this promotion does not guarantee eligibility.

Targeted..?

Chengxi
Chengxi

Seems like Chinese citizens can not open online. In branch works.

LC
LC

Did oyu mean $15,000?

Says- minimum of “$1,500” must be in the checking account and a minimum of $100 must be in the savings account.

Jatan
Jatan

It’s fine — remaining amount can be in either account.

Bottom of the promo page: “To meet the $15,000 requirement, a minimum of $1,500 must be deposited into the new Eligible Checking Account and a minimum of $100 must be deposited into the Eligible Citi Savings Account. The remaining balance requirement may be deposited into either the Eligible Checking Account or Eligible Citi Savings Account.”

Bhoom
Bhoom

I don’t see that condition in promo page. Is it removed now?

Jatan
Jatan

That was back in April — looks like they updated the terms recently:

“Make a deposit of $15,000 or more (in one, or more than one, deposit) in New-to-Citibank funds into 1) the new Eligible Checking Account and/or 2) the new “Eligible Savings Account”, and maintain a minimum balance of $15,000 for sixty (60) consecutive calendar days following the date when you made the $15,000 deposit (“Minimum Balance”).
The Minimum Balance may be held in one of the eligible accounts or in a combination of the eligible accounts. For example, a $15,000 balance in the Eligible Checking Account for sixty (60) days will fulfill the Minimum Balance requirement. In addition, balances of $10,000 in the Eligible Checking Account and $5,000 in the Eligible Savings Account for sixty (60) days will also fulfill the Minimum Balance requirement. If you choose to keep your entire Minimum Balance in one account, however, please note any account which maintains a zero balance for ninety (90) days is subject to closure in Citibank’s sole discretion. You will not fulfill offer requirements if one of your eligible accounts is closed at the time the Cash Bonus is paid.”

AKSF
AKSF

William Charles, note that there is no longer a requirement to have a certain amount in one account or another for the Citi offer. See above.

Chris
Chris

William Charles So you could keep $1 in the checking and $14,999 in the savings (earning 2.36%) and satisfy this requirement? Then while waiting for the bonus to post, reduce the savings to $9,999 to maintain the $10k balance to avoid fees?

AlarmingConsequence
AlarmingConsequence

Jatan – I don’t see the $100 requirement in the offer page nor the terms/conditions. Can you help me see what you see?
Offer page:
https://banking.citi.com/cbol/18/checking/400/default.htm

Terms: https://banking.citi.com/cbol/18/checking/400/default.htm?BT_TX=1&ProspectID=66BB8161398B4529AC881ADD1E67EA8E

Jatan
Jatan

Terms change — that was back in April.

Current terms mention:
“Within thirty (30) days of opening the new Eligible Checking Account, make a deposit of $15,000 or more (in one, or more than one, deposit) in New-to-Citibank funds into 1) the new Eligible Checking Account and/or 2) the new Eligible Savings Account, and maintain a minimum balance of $15,000 for sixty (60) consecutive calendar days following the date when you made the $15,000 deposit (“Minimum Balance”).
The Minimum Balance may be held in one of the eligible accounts or in a combination of the eligible accounts. For example, a $15,000 balance in the Eligible Checking Account for sixty (60) days will fulfill the Minimum Balance requirement. In addition, balances of $10,000 in the Eligible Checking Account and $5,000 in the Eligible Savings Account for sixty (60) days will also fulfill the Minimum Balance requirement. If you choose to keep your entire Minimum Balance in one account, however, please note any account which maintains a zero balance for ninety (90) days is subject to closure in Citibank’s sole discretion. You will not fulfill offer requirements if one of your eligible accounts is closed at the time the Cash Bonus is paid.”

AlarmingConsequence
AlarmingConsequence

Thanks for the clarification. I saw your April pretty, but not the June update. I had a scare there, but now I’m reassured.

Scott
Scott

Wonder if you can combine this deal with the 1.5% savings deal. https://banking.citibank.com/cbol/18/Q2/savings/oobta/default.htm

vista9
vista9

Good question. Someone needs to find out and post a data point.

Shirley
Shirley

According to the terms and conditions, looks like you can open both but you have to fulfill the requirements of each one so doesn’t sound like it can be “combined” with this offer.

Also looks like it is only available in 41 states for some reason so leaves me out since I’m in California.

gerry
gerry

So if this 1.5% cannot be used as the savings account for opening purposes of the $400 promo, it could be opened after the fact and could serve as counting towards the minimum balance to waive fees? Then move $ from non interest savings account to external savings account with higher rate. So open checking and savings with initial deposit to qualify for $400 promo. Then to ease the time with no interest open the 1.5% to suffice for the combined account balance?

Shirley
Shirley

From my reading it isn’t clear if you can use the savings account with the 1.5% rate to avoid the fees for the $400 bonus accounts (combined balances between the three accounts of $10,000). Also says: “each promotion must be funded separately” so believe that new money is required, not a transfer between accounts.

That would be the ideal situation but since I’m not eligible for the savings bonus (live in California and for some reason it isn’t available to us), someone else will have to check that out.

5150
5150

US Treasury Bills pay 2.06% which is much higher than this Citi offer.

Freddy
Freddy

How are you figuring that? Earning 2.06% on $15,000 is only $309 vs the $400 from Citi which is around a 2.66% rate and that’s only for 5-6 months.

You could get the bonus from Citi and then after 5-6 months close the Citi account and move the money to the Treasury Bill and earn an additional $154 or so giving you around $554 vs the $309 with the treasury only over a years time.

Not figuring taxes into it but no way the treasury bill is much higher.

Tom
Tom

can we do 2 accounts separately – husband and wife separately, get $800 for $30K?

LC
LC

yes and i would recommend

vista9
vista9

Yes, indeed. Each customer can participate once during the offer period. From the Terms & Conditions “Customers are limited to one checking and one savings account offer during the Offer Period”

Justin
Justin

The $600 bonus requires the “Citi Priority” account, which is why it has a higher threshold to avoid the monthly fee.

vista9
vista9

Are you signing up for the regular checking/savings or the interest checking/savings?

Danny
Danny

same question!

Michael C
Michael C

Also would like to know! Seems to me like the obvious answer would be the interest checking. Is there any option to sign for the regular checking instead?

vista9
vista9

The very first link asks you to choose which one you are going for.

Santorini
Santorini

From the last time I did this, it was a pain having Citi Interest Checking since I wanted to downgrade eventually to Basic to have a lower minimum monthly balance. I had to first downgrade Interest to Regular Checking and then a few days later contact them again to then downgrade Regular to Basic Checking. Wasn’t worth the pennies I made with the Interest checking.

Sarah
Sarah

It doesn’t matter, the interest free version is only to accommodate people where collecting interest would violate their religious beliefs. I think some sects of Islam adhere to that practice.

apologeticchemist
apologeticchemist

How easy is it to close the account after bonus grabbing ? Thanks !

Waingro
Waingro

easily closed via secure message

vista9
vista9

Thank you !

John Franks
John Franks

The balance needs to be maintained for at least 5 months, so the equivalent APY is closer to 6%, net of opportunity cost.

Waingro
Waingro

Definitely not a great deal when factoring in opportunity cost.

Shirley
Shirley

You only need to keep $15,000 for 60 days then keep $10,000 for probably the next 90 days to avoid the fee before the bonus usually posts (though one of my bonuses from Citi actually posted in 60 days after the initial 60 days requirement so YMMV).

vicki
vicki

I don’t understand why it has to be maintained for at least 5 months. It says 60 days. Can you explain this? Thanks! I am trying to decide to do this or not.

Jacob
Jacob

Could you downgrade to the regular account later so that it only takes $1,500 to keep the account open?

Charles Mann
Charles Mann

Good question. It also has a checking account that is “fee free” if you are 62 or older, does that qualify for this offer?

John
John

Hi Jacob, great question. Does anyone happen to know the answer for this? If you downgrade the account to basic package ($1,500 min balance) after meeting the 60 days requirement of $15,000, would you still qualify for the $400 bonus?

Raj
Raj

Do I need to a citi customer to avail this offer ?? As it says “Must have a valid W-9 or W-8 BEN on file with Citibank and are not subject to back-up withholding”

Danny
Danny

I already applied and instantly got my account numbers.

Anyone know the Routing Number(s)?

Charles Mann
Charles Mann

Check with them directly, some banks have multiple numbers, they can vary depending on type of account and location.

Looney Tunes
Looney Tunes

Can I ask you if there was a place to enter a unique invitation code during your application process?

Yet Another Redditor
azpv
azpv

I opened my account online. I did not see the routing number for Arizona listed on the CitiBank chart. I’ll ask at the local branch when I add funds to the account.

Kari
Kari

So if your state isn’t listed (Oregon) on the routing number does that mean you’re not able to do the offer?

All we have is Citi ATM’s in our are, no actual branches.

azpv
azpv

My state isn’t listed (Arizona). I thought there was a local branch, but when I actually looked, it turns out there aren’t any CitiBanks in AZ. I was able to open an account and I received an email from CitiBank saying my initial deposit has been made. I will wait for the Debit card so that I can create online access and then hopefully see what the routing # is. If I can’t see it, then I will give them a call.

Mitch
Mitch

FYI I called the number at the bottom of the chart referenced above. My account routing number 271070801. My state is WA.

Justin
Justin

the routing number is 271070801 for the account that I opened online

azpv
azpv

271070801 is the routing number that the customer service representative gave me.

Roberto
Roberto

Anyone know if this promo can be applied for in branch? I’ve always had better luck opening Citi accounts in branch vs online.

PSA: for those with Citi credit cards, highly suggest creating a separate user name and online profile so you don’t lose access when you shut down your savings/checking accounts.

Perfect timing as my Chase $15k / $200 bonus just posted today! (So weird that Chase posts bonuses on Tuesdays…)

Looney Tunes
Looney Tunes

It says in the terms that “Eligible Customers can enroll in the $400 Checking and Savings Offer by visiting a Citibank branch or calling Citibank and asking a Citibank Representative to enroll you using the instructions indicted in your direct communication’.

Seems that an email or letter would be required to open it in branch.

Cullen
Cullen

Haven’t seen the W-9 requirement before… if I apply will Citi prompt me to add W-9 information? Or will they just deny me if they don’t have my info in their system somewhere? I’ve had Citi CCs before but thats my only relationship.

MM Dallas
MM Dallas

Same Situation, Same Question.

Shirley
Shirley

They don’t prompt for it and haven’t asked for it after the application was approved.

This is my 4th promotion with Citibank and I’ve never been required to provide a W-9 in any of the previous promotions.

I asked them about it on one of my calls to them and that agent said if they require one, they’ll ask you for it. Just to be safe this time, I’m going to send them one to the address they provided me.

Yana
Yana

damn, just opened account for their $300 offer last month

Chris
Chris

I opened online, but I did not see anywhere to enter the invitation/promotion code, I don’t know what the code is anyway.

Freddy
Freddy

You should have read through the comments before applying. There was a reference to where you could find the code in the URL where it says Prospect ID= (it is different for each person).

It is applied automatically but you should always write it down or take a screen shot (hopefully you did, don’t know if it shows any where else after applying) so you’ll have it should you have trouble getting your bonus as others have in the past with Citi.

Looney Tunes
Looney Tunes

I hope that’s the case given the language in the terms that seems to say the code must be entered during the application.

Kevin
Kevin

Anybody know if I can reapply for this offer if I participated last year and closed the account on 10/18/2017?

Seems like I may be able to.

Shirley
Shirley

You have to wait 180 days so you should be able to in a week or so.

I opened another Citi account last year exactly 180 days from when I closed the last one and had no problem doing so but as they always say, YMMV.

Sarah
Sarah

These Citi offers are so tempting but I legitimately wouldn’t really suggest doing them. Citibank has, by far, been the worst bank with sign up offers. Such a headache both signing up and trying to get them to pay out.

Steve
Steve

Ditto. It took 8 calls to get $300 bonus for opening a Citi checking account.

Sarah
Sarah

Citi is absurd! – First they had me wait a few days to be “approved,” then they had me wait until I got a paper to sign in the mail and send back to them, then I had to wait until they received and processed the paper. Then they sent me debit card and I had to wait until my debit card was received and activated. All just to activate a simple checking account! Then I transferred the $10,000 for the bonus and they frozen my account due to “large transfer on new account.” So I had to wait until it was unfrozen, like a week or something, before the transfer would go through. After all this they claimed they didn’t owe me my bonus because I didn’t get the transfer in within 30 days of account opening or something. Yeah, no shit, you made that literally impossible Citi! I had to argue the point and escalate it and it was just not worth it in the end, even though I got the bonus eventually.

Daniela
Daniela

I’m sorry to hear this. I had some shitty thing happen with Chase a few months ago while overseas. I’m staying overseas for several months, and because I initiated a transfer from Chase, so Chase froze my account.. and they refused to unfreeze it until I physical stepped into a branch (I was doing the 15k deal). So 15k was frozen with no way to unfreeze it. It literally took 20 phone calls to Chase to find someone willing to help unfreeze it.

But now I just applied for the Citi account a few days ago. So I am really worried when I read your comment. Because I’m still overseas for 2 – 3 more months.

Wait, why did you have to sign a paper? Of course, I’m overseas and I don’t have any way to sign and return a paper right now. When I called the other day about my new account they didn’t mention signing anything. Is everyone having to sign something? I was just waiting for my debit family and then I was going to call my family to get my debit card # so I can activate the account.

You mean you only transferred 10k into the account? Did you push the 10k from another bank? e.g: from Allient to Citi? Or did you initiate the transfer from within Citi itself?

These answers would really help me and maybe even prevent me from going through the hell that you went through.

Charles Mann
Charles Mann

I had the exact same experience last year but eventually rec’d the bonus. I just applied again and expect the same B.S. YMMV.

z-nut
z-nut

Currently going through this now. Took 3 weeks to get and activate the debit card, then the transfer send date ended up being before the 30 days but then it took 5 days to “settle” so it ended up being 32 days. Really frustrating.

Phil
Phil

Second this. Had to wait for account materials in the mail to get online access. Then I did an online transfer – but it was ‘frozen,’ took four calls to get it unfrozen, and numerous people bouncing around. This likely pushes me over the 30 day limit. Citi is the worst – very frustrating!

Slidellian
Slidellian

2016 – Had to jump through hoops to open the account, get my bonus, and close the account.
2017 – Opening an account was much easier. Even got an email when my bonus posted. A bIt easier to close the account.
2018 – Going to do it again. Optimistic that they worked out some of the bugs. Fingers crossed, knock on wood, etc.

AlarmingConsequence
AlarmingConsequence

What did you have to do to close the account? What were the hoops? Did you transfer the money out and then do a close via secure message?

Nick
Nick

I totally agree. They have been a total pain. We have called three times. You think you are getting a good interest rate, but the savings account that is opened is a low rate account. So you move your money into the high rate account. Guess what, you now are ineligible for the $400 bonus. We were 3 days from having the bonus, now we have to wait another 20 days to find out if they will pay it. Very deceptive advertising in my mind. I am pulling $60K savings and all of our Citi cards, even costco card. I vote with my wallet.

AC
AC

Is this a targeted offer? It seems like to good to be true for the $400 offer.

Looney Tunes
Looney Tunes

Given the language in the terms, I’d like to confirm that also.

Z
Z

Based on my experience, probably not. I just walked into the bank and asked for it.

Danny
Danny

I got my account numbers this morning. Is anyone else able to sign up for Online Banking? It says the only way to register Online Banking is with the debit or ATM card. So we all need to wait 7 – 10 days to receive a card in the mail before being able to view balances? :/

Phil
Phil

Yes, I had to wait 10 days to get the card in the mail to get online access. Very dumb.

Mike M.
Mike M.

Welllllll damn, just signed up for the $300 bonus last week. D:

Tom
Tom

Applied last night and received “Your Application is Being Processed” Anyone else get this? From comments from previous thread, I’m expecting for them to tell me that they don’t see my application at all when I call in today to check on the status.

James
James

I got a 7-10 day message–never gotten that from a standard checking/savings account before…

Edit: looks like it’s actually a denial (also something I’ve never gotten before, either CC or bank account; had Citi account back in 2016 and closed it in Jan17):

“Unfortunately we can’t approve your application and open your account at this time. Within 7-10 business days, you will receive a letter in the mail with more information regarding this decision.”

Tom
Tom

I had a Citi checking account for the bonus last year that I closed in May 17. I can’t remember if I had to wait for the application to process last time too. Overall, I remember it being quite painless and received the bonus without issues last time. Hopefully, this time is no different after reading all the horror stories.

Looney Tunes
Looney Tunes

I just applied and got the same “Your Application is Being Processed” message. Have you received any further info from them?

Tom
Tom

No, though I did call yesterday and the rep said online apps take 24-48 hours to “appear.” Not sure what that means. I’ll give them a call tomorrow if I don’t receive anything. I linked my other bank account for the funding during the application, and I’ve been checking that account to see if they’ve withdrawn the money, but they haven’t yet.

Freddy
Freddy

Thanks for the update. I was unable to link my bank account for funding during the application for some reason so unable to check that way.

Do remember that I immediately received the account number when I applied last year at the end of the application (and the one before that) so this is a change.

There is a comment earlier that someone got their account number immediately upon finishing the application so hopefully not bad news for us.

Keep us posted on what you find out.

L T
L T

I also applied today and got the same “application is being processed” message at the end. Not sure if it was because the transfer included the full amount to keep the account fee free. Figured that’d be easier and not have to mess with worrying for transfers to show up later and hitting any min balance fees.

I tried to ‘validate’ both Ally and a different CU, but the page did not seem to ‘validate’ either, so just did it with the CU. Will see what happens by early next week.

Freddy
Freddy

@LT Is this your first Citibank bonus or have you done others in the past?

I also tried Ally to fund but it failed.

L T
L T

Done maybe 4 or 5 over the past 10 years or so, last one was closed early in ’17. See, the ‘validate’ button part failed, but I just put the numbers and clicked the submit button and that went through, just with the “processed” language. Probably their ‘validation’, whatever that means, is just broken.

noturbinziss
noturbinziss

Any update? Did they open it in the end?

Looney Tunes
Looney Tunes

Did you get this 7-10 day message at the end of the application or in a follow up email?

Radster
Radster

I just got this message too. Any resolution? Did you call Citi or try an in-branch application?

Simm
Simm

Did you get any update after this?
i was submitting my application and was at funding page… but by mistake i closed it..
so i started another application and after verify identity page it gave same message like you..

now i am confused if its rejected because of two applications or what?
please help and suggest

Freddy
Freddy

Did you get any further info on this when you called?

Tom
Tom

No. Please see my update above.

Tom
Tom

I called in today and the rep says she does see my application and there’s a note that says a letter will be mailed to me in 5-7 business days but she can’t tell me what’s in the letter or whether I was declined or completed.

Looney Tunes
Looney Tunes

That doesn’t sound good. I would think that if approved, a congratulatory email would have been sent, though this is Citibank, so who knows.

Based on previous comments, my suspicion is that previous Citibank bonus recipients (maybe multiple times?) are going to be denied.

Has anyone who immediately received an account number received one or more bonuses from Citi already? How about those who received the “application being processed” notice, anyone who did not get a bonus previously, get this message?

Hope I’m wrong.

azpv
azpv

I received the application being processed notice and I’ve never received a bonus previously or have had an account at Citi.

Tom
Tom

I’m quite pessimistic about getting the account approved after that conversation. Will see what the letter says. Anybody who received “Application is being processed” not have their credit reports frozen? I’m wondering if that has something to do with it because mine are frozen. I tried opening the Chase checking bonus last week and was denied. Then I lifted the freeze on my EX, tried to app again and was approved instantly.

Looney Tunes
Looney Tunes

I received the being processed notice and I’ve never had my credit reports frozen so that’s not it.

Given azpv’s comment previously that he’s never had a bonus with Citi and received the being processed notice blow’s my theory also.

Guess we’ll just have to wait to find out something.

Freddy
Freddy

My credit reports aren’t frozen and I received the Application is being Processed notice.

Looney Tunes
Looney Tunes

Received an email this morning from Citi requesting my signature be faxed to them so looks like I’m still in the running for the new account and bonus.

Comments prior to mine show a couple others have received the same email request.

Tom
Tom

I didn’t receive an email like that from Citi today, so I guess I’m out of luck.

azpv
azpv

I didn’t receive an email asking me to send in a signed signature card either. Perhaps tomorrow?

L T
L T

Also got this today and already faxed it. Mine said it also needed funding info, but called and the rep said that was attached to the app.

Looney Tunes
Looney Tunes

Called Citi today and they confirmed my application is approved after they received my signature so now waiting for the debit card.

Looney Tunes
Looney Tunes

UPDATE: Received my account number in the mail today. Called them and they confirmed the debit card has been shipped, should be here by Friday.

Asked him if they showed that the bonus code was attached to my account and he confirmed that the $400 bonus shows attached.

Also asked him about having a W-9 on file but he didn’t show that I had one. He said it isn’t necessary to open the account but if they did need it later, Citi would contact me (or once I set up online access, I can message them to ask if it is needed).

So far, all is going good for this, my 4th Citi bonus in 2 years.

Shirley
Shirley

Mine too, similar experience as you.

Was a little worried when I initially got the Application is Being Processed notification at the end of filling out this application. That never happened in the previous three applications with Citi so glad to see it didn’t matter.

Got both the account number and PIN in the mail today, looking forward to getting the debit card by the end of the week.

Sam
Sam

Shirley,
How long was the delay from the application to when you got the account number? Did you also have to send faxed signature etc back to them?

Shirley
Shirley

@Sam Applied on the 12th, got the email requesting the signature be faxed on the 16th, account approval showed on the 18th when I called, got the account number and PIN on the 21st and got the debit card on the 25th.

So overall, took around 2 weeks to receive everything and get setup online from the initial application.

Sam
Sam

I got the same “Application is being processed”, my husband applied and got the approval immediately. I have no
1. Credit freezing issue
2. I have never received a Citi bonus
So sounds like I need to deal with stuff in the actual snail mail now? Does the 30 day clock start ticking the day I submitted the application?

Shirley
Shirley

Should start on approval, not when you applied.

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