- AmEx Starts Spending More on Reward Points to Retain Customers by Bloomberg. Shouldn’t come as any surprise to readers, as I’ve stated they are becoming increasingly desperate. Everything from calling existing customers to offer 100,000 points to 50,000 point retention offers and 100,000 point offers with no lifetime language.
- Hypocritical Lobbying Group Has A New Target: Me by One Mile At A Time. Thought this was a good post on the issues with Americans For Fair Skies current arguments.
- Bank of America had a major outage yesterday. Seems everything is now working again, but lots of reports of online and mobile banking not working.
- A Very Silly Promotion From AA by Military Frequent Flyer. Given how much they are likely making on these bookings, this seems like a cheap offer.
