Amazon WD External HD Orders Cancelled – $20 Giftcards For Some
Earlier this week we posted a deal for WD 10TB My Book Desktop External Hard Drive $80. Unfortunately it looks like those orders have now all been cancelled unfortunately and Amazon is stating that it’s a price mistake. Some readers have received cancellation e-mails with a $20 credit. Lots of other people are reporting no e-mail or credit. It’s not clear if eventually everybody will receive the e-mail/credit or not and if everybody isn’t receiving the credit why some are and others aren’t. eSure it would have been nice to get the item, but I think a $20 credit is more than fair.
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Just a note on the credit.
The credit is applied as a gift card.
As usually they are put in as a promotional credit, which usually means you can only use shipped and sold by amazon directly.
With the GC balance that they applied it to, you can use it at any third party eligible item as well.
That’s right. I was more than happy on this $20 as a gift card than promotional credit which I redeem for something I don’t want immediately.
I figured it was a mistake in pricing so I didn’t order one. If your order got canceled and you didn’t get the apology GC you could contact cs… if it’s worth your time to do so. John 3:16
Except it’s counted as a concession by Amazon. Too many concessions and you get banned.
This ^^^
I always like how people say about “too many”. How much is too many?
I am ordering lots of things from them and they are managing it pretty badly recently. Numerous delays, lost orders, wrong orders etc etc etc.
I am safe to say that I received more than 1k of concessions during last 12 monts. Is it considered to be too many?
Evidence?
is it me or Amazon took away the ability to message them? Only chat or call?
I placed the order for the 16TB drive for 169 and got the email and $20 gc credit.
I thought I was going to be a millionaire 🙁
I got one $20 (without contacting, in the evening) for two cancelled orders
If you see something, say something. 🙂
I need a data storage system, thanks for posting the last deal.
A few years ago Amazon banned my account due to excessive refunds & customer support inquiries (then subsequently unbanned it after demanding a refund of all unused GC credit that was loaded into my deactivated account). Thus, I’d have expected no such credit from them for the cancelled HD order, yet the email they sent me stated that I received the $20 credit. I happened to be gifted a full Prime membership earlier this year (from a friend, not from Amazon), so *maybe* Prime members are among those automatically receiving the $20 credit.
I have prime, no email from them at all I had no idea it was canceled until I checked after seeing DoC’s alert this morning.
I cancelled my account a year ago and still got the $20 credit.
I bought the 4TB WD deal and was given $20 as a gift card for cancellation. Love it. 🙂
Nothing so far. No email either
Finally received an email last night.
I placed an order for 2x 16TB drive for $169 each and no email so far, i coworker ordered one and got the $20 gc credit email, should i wait or should i contact them ?, never ask Amazon for any penny.
I ordered the 16TB which was cancelled and received the $20 gift card.
I got $20 gift cards from two different order (I was trying to get the $55 4TB drives as well)