Amazon WD External HD Orders Cancelled – $20 Giftcards For Some

May 23, 2019

Earlier this week we posted a deal for WD 10TB My Book Desktop External Hard Drive $80. Unfortunately it looks like those orders have now all been cancelled unfortunately and Amazon is stating that it’s a price mistake. Some readers have received cancellation e-mails with a $20 credit. Lots of other people are reporting no e-mail or credit. It’s not clear if eventually everybody will receive the e-mail/credit or not and if everybody isn’t receiving the credit why some are and others aren’t. eSure it would have been nice to get the item, but I think a $20 credit is more than fair.

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22 Comments

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Satveer Singh (@guest_785998)

July 21, 2019 06:06

#785998

Not posible

Alex (@guest_762658)

May 24, 2019 11:53

#762658

I got $20 gift cards from two different order (I was trying to get the $55 4TB drives as well)

Joe Giorgianni (@guest_762607)

May 24, 2019 08:11

#762607

I ordered the 16TB which was cancelled and received the $20 gift card.

elegua (@guest_762461)

May 23, 2019 17:50

#762461

I placed an order for 2x 16TB drive for $169 each and no email so far, i coworker ordered one and got the $20 gc credit email, should i wait or should i contact them ?, never ask Amazon for any penny.

Sam (@guest_762440)

May 23, 2019 16:10

#762440

Nothing so far. No email either

Sam (@guest_762632)

May 24, 2019 10:33

#762632

Sam

Finally received an email last night.

808702 (@guest_762380)

May 23, 2019 12:43

#762380

I bought the 4TB WD deal and was given $20 as a gift card for cancellation. Love it. 🙂

diggs (@guest_762374)

May 23, 2019 12:16

#762374

A few years ago Amazon banned my account due to excessive refunds & customer support inquiries (then subsequently unbanned it after demanding a refund of all unused GC credit that was loaded into my deactivated account). Thus, I’d have expected no such credit from them for the cancelled HD order, yet the email they sent me stated that I received the $20 credit. I happened to be gifted a full Prime membership earlier this year (from a friend, not from Amazon), so *maybe* Prime members are among those automatically receiving the $20 credit.