Posted by William Charles on April 28, 2017
Credit Cards no image

Published on April 28th, 2017 | by William Charles

21

American Express Business Platinum 50% Back In Points Now Takes 6-10 Weeks

One of the American Express business Platinum benefits is to receive 50% back in points when you use Membership Rewards to pay with points (on all classes for one airline and any airline for first & business class flights). The 50% back in points used to post within 24 hours of making a redemption and now the wait is anywhere from 6-10 weeks.

People had been having some success calling in and getting the points manually adjusted ahead of schedule, but American Express reps have been instructed to no longer make these manual adjustments. I won’t go into details about why American Express have made this change, but I’d be surprised if this policy change isn’t here to stay.

amex pay with points

This obviously makes this benefit and American Express points significantly less valuable. For example, let’s say you’re a couple booking a flight. Previously you could book one ticket, receive the rebate after a day or two and then book a second ticket. Now you need enough points in your account for both tickets and then still won’t have access to the 50% back in points for two months (give or take). I’d also recommend reading sirtheta’s evaluation of this benefit here.

Hat tip to reader Robert additional data points and discussion can be found on DDF



21
Leave a Reply

avatar
 

  Subscribe  
newest oldest most voted
Notify of
Chong
Chong

No issues with this at all. 50% back is 50% back. As with all redemptions, you need to have the necessary points from the get go (except for SPG where you can get an instant bonus on transfers).

Yes, this will make it more inconvenient for some, but this benefit was way too generous to begin with. Atleast this may allow this benefit to last and not ultimately be nerfed like what Citi Prestige is currently doing.

The fact that I can book a business class fare or economy (with preferred airline) that is $500 when there is no award availability for ultimately 25k in points and still earn FFM is a steal. What more do we want?

Chucks
Chucks

50% back is not 50% back when there’s such an opportunity cost. 2 months is a long time to wait for the equivalent of hundreds to thousands of dollars worth of points. That can easily make the difference between having enough points to book a flight or not. It also means it could take a year or longer to redeem the 50% back in points stemming from the original redemption. It’s no longer reasonable to value MR near 2 cpp.

Chong
Chong

Who else is giving you 50% back on your point redemptions? Sure it was nice when it only took a few days but let’s not act like this is not still a VERY valuable benefit not seen on any other card, coupled with the fact that points are pooled from other cards like the everyday cards.

Would you prefer they did straight 1.5 cpp similar to Chase which is essentially 33.3% back?

Jags4186
Jags4186

The issue is if you travel with a spouse. Say you have 100,000 MR points and you want to book two tickets that cost $600 each. You use 60,000 points to buy 1 ticket. You now have 40,000 MR. The next day you get 30,000 MR back and book your second flight the next day.

Now you need more points to make these types of redemptions.

Chong
Chong

Understandable. But this was never advertised as a next day guarantee to get your points back in the first place. Somehow, many people managed to get lucky and then started publicizing it on every blog and forum. We all know the cc companies follow along just like we do and make corrections when need be. That’s the game we signed up for. Take advantage where you can and re-organize when loopholes are closed.

Point remains that this was always a 6-8 week timeframe as stated in the fine print. Your other options would be to transfer points directly if an award exists, pay $1200 face value or pay the equivalent of $800 using Chase travel portal.

Chong
Chong

My entire argument is now moot lol. According to TPG, 50% is being lowered to 35% as of June 1, 2017.

So much for that.

bY
bY

That is crappy

Alex
Alex

I just Live Chatted with them yesterday wondering where my points were. The rep said 6-8 weeks. So maybe not 10 weeks. Oh well, I’m happy to get them back, period.

Chaser123
Chaser123

Oddly – I have always had the 50% credit within 3 days without calling. I notice this with most amex point credits even though the terms say it may take weeks. This is for both the 50% travel points back and the extra 50% on purchases over 5k. I actually get the 50% extra points for purchase over 5k the day the purchase posts, but the original point does not post until the statemnt closes. The only ponts I wait for are the regular charge points and the 2x or 3x dining and uber points.

Andrew
Andrew

This is a new development, hence the post. A month ago I got 50% points back within 3 days. The flight I booked last week still has not given back the 50% points.

If amex just refunded all the points on a booking cancellation, they wouldnt have to do this

Miles Czar

AMEX only implemented this change on April 20st. I used to get them within 48 hours without calling too but unfortunately that’s no longer the case.

NG
NG

Just a note on sirtheta’s write up, since you linked it – you can use the 50% benefit on the Biz Plat.

NG
NG

Just a note on sirtheta’s write up, since you linked it – you can use the 50% benefit on the Biz Plat.

Ignore me – no coffee yet!

James
James

This also makes you mindful of booking a trip before an upcoming AF if you were planning on closing the card.

This affects me since my AF on my card hits end of November and I plan on using it for a Boston trip in March 2018 before closing. Now I have to book at higher prices in September to make sure I get the points back before I close the account after the AF 30 day grace period ends.

Miles Czar

Looks like it just got even worse – come Jun 1st the 50% rebate will become 35% with 500,000 yearly cap.

P
P

Got approved yesterday. Double whammy with this and the reduction of the rebate. I am so mad I might just going to threaten to close it immediately when I call in to activate the card. I told the CSR when she was manually approving it that my primary reason for getting the card was the 50% rebate. And I was also thinking it’s what makes it worth keeping long term. And now you even have to wait weeks to get the rebate to book another flight with it!

Stvr
Stvr

“Iwon’t go into details about why American Express have made this change, but I’d be surprised if this policy change isn’t here to stay.”

This implies you have some info you can’t share?

Max
Max

I think people were doing book and cancel shenanigans to game it.

bY
bY

Can you please elaborate?

Jon
Jon

I just booked directly with the airline because it took me 800,000 points to get 8 people to Aruba. So I transferred the points directly to Delta myself at a 1:1 ration. Amex wanted 1.3 million points for the same exact flights if I booked through them. So the 50%/35% points back thing is a total scam altogether. Find airlines that transfer at 1:1 and book directly. You will use way less points to begin with.

Back to Top ↑