The American Express Platinum card has a Walmart+ benefit which credits back the monthly $12.95 fee + taxes. Two readers reached out with an issue that’s cropped up lately that the monthly Walmart+ charge is now showing as ‘Walmart annual’ and not automatically triggering the monthly statement credit.
Reader Craig heard from an Amex rep that they are aware of the issue and working on a fix:
I am sorry for the delay in the credit. Due to a technical issue Walmart has billed your August charge as “Walmart Plus Annual fee”. The system only recognizes “Walmart Plus monthly” charges valid for the credit. Due to this billing issue an automatic credit was not triggered by the system.
We are aware of this error and we have contacted Walmart to resolve this issue. The estimated resolution time for this issue is 6 to 8 weeks from the charge date. So you can expect a credit within that time frame if the charge is eligible.
Hat tip to readers Wave and Craig
