We reported on the issue of purchases made from Giftcardmall on eBay which were sometimes being charged as cash advances and incurring cash advance fees. Â See take 1 here and take 2 here.
Reader Ic contacted Giftcardmall about the issue and he just received an email from Giftcardmall stating that the issue has been resolved.
Here’s a quote of the text of the email:
Thank you for your inquiry. The Cash Advance fee issue has been resolved. As you were charged the cash advance fee, please contact Paypal to assist further at 1 (888) 221-1161.
We appreciate your business and are happy to assist you with your concerns.
Sincerely,
Carmelita
Gift Card Mall
Customer Care Specialist
[email protected]
If this CSR is correct, there will not be any more issues of cash advances with purchases from Giftcardmall on eBay.
This is great news because a little birdie told me that there’ll be a bunch of gift card deals tomorrow on eBay, some from Giftcardmall (Babies R Us, Lowes and more).
We don’t yet know if they removed the ‘Financial’ coding completely or they just worked it out that it isn’t considered a cash advance. Let us know what you find.
It’s also heartening to see in the email, “as you were charged the cash advance fee, please contact Paypal to assist further”, meaning that they’re taking responsibility for the wrongly charged cash advance fees. Hopefully, Paypal will be able to do a fix to get those fees reversed or to reimburse us for those fees. (I have my doubts that it will be that simple…)
