IHG has already extended some free night certificates that were due to expire on 12/31/21. Others still have free night certificates expiring 12/31/21 and have been able to call in and request that the certificates either be extended or get points in exchange for the free night certificates.
The number called was 1 (888) 211-9874. It also seems like the certificates stay in the account and the points post as a goodwill gesture. Seems like 40,000 points per night is an outlier so I wouldn’t expect that.
