IHG makes changes to properties award charts once per year, the latest changes for 2018 took place on January 15th, 2018. Unfortunately it looks like they also make changes without notice or informing loyalty members during the year as well. For example on April 29th the InterContinental Danang Sun Peninsula Resort priced at 50,000 points per night, from May 1st onwards it has been pricing at 70,000 points per night or an increase of 40%.
Previously the maximum price for an award night was 60,000 points, so the IC Danang is now in the highest award category. I personally don’t have an issue with hotel loyalty programs changing properties award charts, but these changes should be communicated transparently to members. For example earlier this year when the annual change took place 499 properties increased in price and 192 properties decreased in price. I wonder how many properties change categories without notice and without anybody picking up on it. We only notice this one thanks to a reader sending a tip in for example. Have you noticed any other properties change in price without notice?
