Posted by William Charles on April 23, 2017
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Published on April 23rd, 2017 | by William Charles

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Recap: AA FA Incident, Chase Travel Concierge & Soda Sign Up Bonus

  • American Airlines FA Accused of Hitting Woman with Stroller, Picks Fight with Second Passenger by Travel Codex. Bit difficult to know what went on here without seeing the initial incident. I can’t imagine why an employee would hit a passenger (with a stroller) on purpose, so you’d think the initial incident was an accident. The AA FA was completely out of line, but the passenger saying that he’d knock the FA out isn’t blameless either. That level of aggression from both sides is rarely if ever warranted.
  • Leaving Minsk By Airplane? Give Yourself At Least 3 Hours by The Gate. Not sure if I’m out of the ordinary, but I typically always give myself three hours. Usually gives me a chance to get some work done before boarding and I don’t need to worry about missing flights. This has saved me countless times.

 

  • Resolution and update on my friend’s Chase travel concierge fail by As The Joe Flies. I don’t really think that the compensation Chase gave this family is fair. They received 5,000 points and had to organize alternate accommodation themselves. They did get their booking refunded, but they still had to pay for all their accommodation (and had to book two rooms instead of the one suite they had). I don’t really care who’s at fault, that’s for the Chase concierge to follow up as that’s the whole point of this type of booking service.
  • Sears & Kmart getting into the free Soda credit card game via /r/churning . Careful guys, this is a really competitive space. In all seriousness the card is actually pretty good. You can view more of these bad offers here.

kW00QW8



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James C.
James C.

Just be forewarned that Sears/Kmart has warned investors it may go out of business within the year.

Elmer
Elmer

So sad to see the blogs all be in a race to repeat EVERY reddit post. You have great info here – no need to recap everything seen on reddit. We look to you as a great filter, DoC. You have the best blog out there, and the analysis is great, but don’t need to have posts or recap posts that cover everything on reddi!

stvr
stvr

If you haven’t missed a flight you’re spending too much time in airports

J.
J.

Looks to me like the passenger was saying , pick on aomeone your own size.
Hey, Doc could you please help me with an answer to my IHG comment yesterday.
thanks

Julien
Julien

I had one issue with a hotel reservation made on my CSR, paid with points at 1.5cpp. It was for a non-chain 4-star hotel in Ho Chi Minh City Vietnam. We showed up, and the hotel had no record of our reservation. I showed them the confirmation from Chase travel. They still had a room of the same type available (suite), let us in without charge, and said they would try to figure it out the next morning.
Which they did. We didn’t make a single phone call to Chase ourselves.

It was still a bit unnerving – what if the hotel had been fully booked ?

John
John

Fan of you DOC but you link to some garbage blogs on a reg basis.

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