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Contents
The Offer
- Earn 10k UR points after booking an eligible hotel stay minimum spend $400
- Activate and book by 1/31/25
- Travel by 8/31/25
The Fine Print
Other people might have other offers for 20,000 Chase UR points as well. Not a bad deal if targeted.
Has anyone received their 10K points? I completed a stay on 12/31 and haven’t yet received my points from Chase.
Same here, I completed on Jan 4th. Called Chase Travel and Chase Card services and the rep says she’s unable to see the “old offer” so she escalated. What a cluster.
Keep us updated. I’m giving them 1 more week since the offer stated to wait up to 8 weeks since stay but still no sign of the bonus points.
Same, completed my stay in January, still nothing.
I see it now pending in the rewards portal.
My points are now pending as well after having escalated twice.
Wow, both $100 credit and 10K points are pending for me too! So happy I didnt have to contact them about this
Did anyone get the points? I activated the offer 10/1, booked 10/6, completed stay 1/2. No points.
“Please allow up to 8 weeks after completing your travel for bonus points to post to your account.”
did you end up getting it?
If I activated this offer and spent just over $400 but used CSP with the $50 Hotel Credit would that be ok? or would the credit less the min spend?
I highly suspect, based on how they code this, that it would just check.
If chase travel and amount charged>400, give credit.
So how much did they charge to your card?
$408.54. Strange, it has been 9 days and the $50 credit still has not posted.
credit was applied eventually without contacting them.
anyone who booked using this offer get their 10k yet? i booked in october for a stay in november and haven’t gotten the 10k and i see a reminder saying don’t forget to use the offer.
Me too. Booked hotel on Chase Travel $501 10/9 and completed stay 10/15. No bonus points. Have called Chase twice and they escalated to no result. Will try their online contact form next. Anyone have success?
No success here for me or my P2. Via secure message I sent them screenshot proof of the offer and my enrollment, the chasetravel card charge and the dates traveled, and got a confusing reply saying I met the criteria and they issued a statement credit, but I think they are referring to the Chase Offer for $100 off chase travel and not the additional bonus points. P2 hasn’t had luck with asking about it either. I think this one is going to go down as a vaporware scam bonus in my book..
did you ever get it?
Ugh I’ve been talking to CS about this all freaking morning. Instead of 10K UR points, I received $100 credit even though the card I used had the 10K offer that I registered for. They have the worst customer service. I got bounced back and forth for way over an hour and finally ended up with the escalation team only to be told that it will take 10-14 days to “investigate”.
In the same boat here! It’s infuriating! They are claiming that even thought I was registered for both $100 offer (on my Sapphire Preferred) and 10K points offer (on one the the ink cards) and used the Ink card, the sapphire card has priority or something ( can’t remember what term they used) over the other card so that’s the offer that I ended up getting. WTF. I told them this is bait and switch and I got the issue escalated. I have to wait to hear back. Chase is the worst.
Can Chase Travel credits count towards the required minimum spend for this offer? The fine print mentions points can be used in combination with cash, but don’t count towards minimum spend. No mention of statement credits though.
After enrolling, can folks see this offer activated in the account anywhere?
It doesn’t show up in my “card wallet” nor have received a response to my secure message.
Thanks!
I got this on 3/3 Freedoms and 2/2 Inks:
“Eligible cardmembers… can earn either 20,000 bonus points when they purchase a hotel stay through Chase Travel totaling at least $500 or 10,000 bonus points when they purchase flights, car rentals, cruises, activities, or tours through Chase Travel totaling at least $500 in a single transaction.”
I was rubbing my hands together at the prospect of a ~30% discount vacation until I saw the final caveat:
“This bonus can only be earned once per cardmember, regardless of how many eligible cards a cardmember has, and will be awarded to the eligible card used to activate this offer.”
Fine print – “eligible cardmembers who have NOT purchased travel through Ultimate Rewards/Chase Travel since 08/15/22”
Have a trip booked on CSR. Offer available on a Chase ink which has no trip in Chase portal. Should work? Help
Only chase knows 🙂
That’s for the 20000 point offer I believe. The fine print for the 10000 point one doesn’t have this requirement.
0/3
Freedom VISA
United Gateway
Amazon non-prime
It said I was already enrolled in this offer after using the direct link