Posted by William Charles on September 16, 2018
Credit Cards

Published on September 16th, 2018 | by William Charles

35

Which Credit Card Issuers Let You Change Your Statement Closing Date?

Update 09/16/18: Apparently if you call in to Chase they will also report your balance off cycle to credit bureaus within 48 hours. You need to call the credit bureau department (or call the number on the back of your card and ask to be transferred over). Hat tip to reader Help Me Build Credit.

There are two main reasons why somebody might want to change their statement closing date: they want their credit utilization to be updated sooner/later than normal (read this post to see when a credit card issuer will update your credit usage) or they want points/miles earned to post sooner or later. For example if you’re going for the Southwest companion pass you might want to change your statement closing date so that points post in a new calendar year.

Usually changing your statement date will also cause your due date to change as well. Some people also like to have their due date sync up with when they are paid so they can pay off their credit card debt immediately.

American Express

Allows you to change your statement closing date simply by calling or via chat. In the past this meant that a new card needed to be issued as one of the numbers in your card was tied to what cycle you were in, but this is no longer the case.

You cannot change your statement date if you’re already more than 30 days past due.

Bank of America

Changing your statement closing date with Bank of America is easy, just call the number on the back of your card to request the change.

Barclaycard

It’s possible to change your statement closing date, just call the number on the back of your card.

Capital One

You can change your statement date by calling, but you cannot change your statement date if you’re already more than 30 days past due.

Chase

Chase generally requires your account to be in good standing (e.g not past due) to be able to change your statement date, but in some cases they’ll make exceptions with those who are struggling.

Update: Apparently if you call in to Chase they will also report your balance off cycle to credit bureaus within 48 hours. You need to call the credit bureau department (or call the number on the back of your card and ask to be transferred over).

Citi

It’s possible to change your statement date with Citi by calling in and asking. For some reason there is sometimes a delay in when this actually takes effect and they can only extend the statement date rather than reduce it. For example, if your current statement closing date is January 10th and you want that changed to the 7th they would only be able to change it to February the 7th. You cannot change your statement date if you’re already more than 30 days past due

Discover

Discover lets you change your payment due date online (note: this is not your statement closing date that is used for reporting credit utilization to the credit bureaus). You can also request that your statement closing date is changed, but you’ll need to call in directly to do so. There are a couple of rules for both changes:

  • Cannot change it more than once every 90 days
  • Cannot change it in your first or anniversary months
  • You account must be in good standing for this option to be available

US Bank

US Bank also lets you change your payment due date by calling in. Remember that US Bank reports your credit utilization on the last/1st of each month, unlike using the statement balance like other card issuers.

Wells Fargo

It’s possible to change your statement closing date by calling.

Final Thoughts

Sorry this post isn’t more exciting, I was expecting there to be some differences between each card issuer but it looks like you can do it with any card issuer just by asking. If you have any ideas for similar posts where I look at different rules for each card issuer, just let me know what they are in the comments or by contacting me.



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Shane
Shane

Another data point: Barclays has an option online that will allow you to change your statement date when you are logged into your account. No need to call. Can only change once every 6 months.

BenT

I think BofA only lets you pick the date your bill is due, no? Between Amex, Barclays, Citi & BofA one is not like the other with setting the close date of your statement. (Or at least it was 2 years ago…)

Trevor
Trevor

USAA didn’t give me any issues to change it with them. This was done via chat.

Incremental Millennial

You can also do it online with no issue.

Matt
Matt

Some limitations I’ve encountered:

US Bank only allowed me to change between two statement closing dates (between the 9th-11th or between the 18th-20th) because of how they schedule the payment due dates in unequal length months.

American Express had me select from a range of possible dates as well.

I’ve gone through and changed all my statements to close on roughly the same day. I pay my balance right after the statement closes, and multiple cards close all at once greatly reduces the chances I’ll miss one. It’s especially helpful when I’m sending Redbird payments alongside regular checking payments.

JB
JB

Citi lets you change your due date (not the cut-off date) via the online account management interface in 3-4 day intervals. I just did it the day before yesterday and the new cycle is already in place. Instead of closing my statement last night as it was supposed to they extended it to the new date in June.

J. Grant
J. Grant

Why apologize? Good info here. Some curious person out there will google away one day and hopefully stumble upon this, as the info is clear, concise and to the point. Kudos.

C. Daniel
C. Daniel

I am the person who stumbled upon this and found it very helpful.

I just missed reaching the minimum spend at the 30-day closing date, but was able to move up the closing date for the next cycle to receive benefits a bit earlier.

Thanks!

CL
CL

Synchrony lets you do it once a YEAR.

dave
dave

I am trying to meet 15K spend to get 2 free hilton nights asap without churning my credit line in a month. Can I move the closing date 1 week sooner, then ask again a month later to move it a week or so sooner again, thus closing 2 billing cycles a total of ~2 weeks sooner to get the free certs 2 weeks sooner than just waiting for the current closing date?

Jedi
Jedi

You can change Citibank instanlty online. Just did it few days ago on 2 accounts. Just click to message them and the stated reason to change date is an option that direct takes you to screen to do it.

MarcoPolo
MarcoPolo

Great topic William Charles
I was wondering if there is a thread about “Best Credit Card for product change” since people usually would like to PC to a no fee but useful card after receiving the bonus especially to a card which does NOT offer a bonus but can be otherwise useful e.g. cashback (Citi DC)

MarcoPolo
MarcoPolo
Saturn
Saturn

Chase will not let you move your statement close beyond the 28th of the month.

I believe Amex allows you to pick any closing date after which it cannot be changed for the next 6 months.

Ryan
Ryan

Why would you call Chase to request your statement closing date be changed? Are you aware you can change the statement closing date yourself simply by logging into your account? Simply click on the card that you want to change, then go to the upper right hand corner and click on the drop down that says “Thing you can do”, then select “Update Settings & Preferences”, then select “Payment Due Date”.

Nguyen
Nguyen

Statement date is different to Payment due date

Davidrotts63
Davidrotts63

IME Chase always reports an updated balance within 48 hours or so from when PIF.
Maybe to make it more exciting include banks that report mid cycle and when they report after statement closing 😉
I’ll start with my experience.

When asked:
Discover.

Automatically:
Chase -within 48-96 hours of PIF posting, and statement closing.

Never:
Amex, Citi. – both take 7+days to report for statement closing as well.

Barclaycard -although they won’t report when requesting, they will report at random when PIF.

Not clear:
BOA (YMMV?)

Superchurn
Superchurn

DP: Consumer’s Credit Union (myconsumers.org) will only let you pick between 2 due dates. Very frustrating since none of them align with my other issuers’ dates, but I thought i’d report it anyway

Parkerthon
Parkerthon

I didn’t know amex finally changed its policy on due dates. Great to know. Thx!

Vincent Jimenez
Vincent Jimenez

I dont understand, can someone explain why we have to call the credit beareus when Chase reports an “off cycle” to them? Is this bad? I just had them change the Due date on my newly opened Freedom Unlimited card and I dont want them reporting anything negative to the credit beareus.

raekwon
raekwon

Capital One allows you to change your due date online, which I’d assume would also change your statement closing date.

raekwon
raekwon

Confirmed that changing the due date online does indeed adjust the statement date as well.

fll
fll

Chase allows change of payment due date online, once every 180 days. Yes account must be in good standing and not a “new” account. Not sure how the “new” is defined.
Presumably this also changes the statement date.

V
V

Chase, Citi, Barclays and Wells Fargo all allow changing the due date (which is tied to the statement date) via a Secure Message as well. Barclays, Citi and Wells Fargo provide an online setting option to change the due date:

Barclay has a setting option (Services menu -> Change payment due date) where you can select your due date or statement date yourself, no need to even SM them. Sometimes it doesn’t work (like on a brand new card), in that case the SM helps.

Citi – I think it’s on the contact us page and if you choose the reason “Change due date” it takes you to the page where you can choose the date.

Wells Fargo’s setting option can be accessed by going to the “Credit Card Service Center” (it’s on the right side menu when you are viewing a credit card balance etc), click “Change Payment Due Date.”

Relation between the due date and statement date:
— For BoA, Chase, Citi and Barclays:
The due date and statement date are 3 days apart, e.g. 20th due date would mean 23rd statement date. Citi is a little off sometimes and shifts the due date and the statement date by a day or two (meaning a 20th due date would become 19th later on) but almost all others usually sticks to the same date.

— For Discover, the due date and the statement date are 5 days apart (20 due date would mean 25 statement date)

— For Amex and Wells Fargo, the two dates are 6 dates apart (I have only had WF Propel World in years, not sure if other WF cards are different).

Elmer
Elmer

Thanks. This made it very easy to find the online settings. They seem to want to hide these!

Jacob
Jacob

Great information. Thank you for your efforts here.

Xylo
Xylo

Citi can be changed online as well. FYI Synchrony cards can be reported off cycle (I did a live chat to do this).

Elmer
Elmer

Barclay AA Business card only allows you to choose from a few dates for the due date, unlike the Barclay personal cards, which allow you to choose any date. As others have said, both can be done online.

Kevin
Kevin

For Barclays, does anyone know how soon the change would take effect? I called the number on the back of the card last week, and was told it could take 1-2 statements for this to change. I was hoping this would take effect immediately (or for the next statement), so the signup bonus would post sooner. The specific cards here are Jet Blue Plus and Jet Blue Business. Thanks.

HarryTheFirstHarry
HarryTheFirstHarry

Do you know the answer to the question you asked now? Because I am in the same situation and would like to know for Barclay Arrival Plus.
For me its more about getting my full CL back at the earliest so I can spend more to reach the bonus target. I know one option is to pay off the balance before statement closing, but I am not sure if that will erase the points earned on the spend that is already on the card. Anyone know the answer to this?

HarryTheFirstHarry
HarryTheFirstHarry

DP 1: it has not yet changed. I requested the change 2 days before the day I wanted the statement but it has not happened this month. While it said it was approved, it did not close on the requested day which came and went. Lets see if it will happen next month.

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