American Airlines FA Accused of Hitting Woman with Stroller, Picks Fight with Second Passenger by Travel Codex. Bit difficult to know what went on here without seeing the initial incident. I can’t imagine why an employee would hit a passenger (with a stroller) on purpose, so you’d think the initial incident was an accident. The AA FA was completely out of line, but the passenger saying that he’d knock the FA out isn’t blameless either. That level of aggression from both sides is rarely if ever warranted.
Leaving Minsk By Airplane? Give Yourself At Least 3 Hours by The Gate. Not sure if I’m out of the ordinary, but I typically always give myself three hours. Usually gives me a chance to get some work done before boarding and I don’t need to worry about missing flights. This has saved me countless times.
Resolution and update on my friend’s Chase travel concierge fail by As The Joe Flies. I don’t really think that the compensation Chase gave this family is fair. They received 5,000 points and had to organize alternate accommodation themselves. They did get their booking refunded, but they still had to pay for all their accommodation (and had to book two rooms instead of the one suite they had). I don’t really care who’s at fault, that’s for the Chase concierge to follow up as that’s the whole point of this type of booking service.
