American Express Enhances the Purchase Protection Benefit to 120 Days (up from 90)

American Express is sending out on billing statements about a change to the Purchase Protection benefit which protects you in the event a new purchase got stolen or damaged:

  • Beginning August 1, the Purchase Protection benefit will be increased from 90 days to 120 days.
  • The following states and territories will keep the 90 day Purchase Protection limit: New York, Indiana, Guam, Puerto Rico, and Northern Mariana Islands.

 

Image via Travelwithgrant.com

Coverage is on up to $1,000 per claim and $50,000 per year per Amex card. Coverage is for theft and damage only. Premium cards (Platinum, PRG, and Gold) get coverage up to $10,000 per occurrence, and also get Loss coverage as well. I assume the 120-days change will be in effect for all of these.

A nice thing about this change is that it’ll work for any claims filed after August 1, so if you’re buying something now, you’ll have the 120 day policy kick in on August 1.

Chase and Citi also offer 120 day coverage, while Discover no longer offers the Purchase Protection benefit at all. You can read our full review on the Purchase Protection benefit here.

In related news, Amex also enhanced the Extended Warranty benefit as well, as we posted a few moments ago.

 

Hat tip to Travelwithgrant

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16 Comments
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Abe
Abe (@guest_602961)
June 6, 2018 19:09

Do these work on used/refurbished items?

Abraxsis
Abraxsis (@guest_634869)
August 27, 2018 12:42

Refurbished yes, Used No.

Darvn Ray
Darvn Ray (@guest_602317)
June 4, 2018 21:24

Now if amex can just improve their travel protections.

Amex
Amex (@guest_602641)
June 5, 2018 18:56

Truth. Or at least include a few free usages of their paid services, maybe instead of the hard to use airline credit on the platinum. I don’t think they understand how much spend they lose because of not having this.

Ian
Ian (@guest_602237)
June 4, 2018 15:53

what’s the problem with NY and Indiana?

Lol
Lol (@guest_602222)
June 4, 2018 15:09

Ehances?

Ender
Ender (@guest_602184)
June 4, 2018 13:19

Are Amex purchase protections primary or secondary?

Joe
Joe (@guest_602193)
June 4, 2018 13:49

secondary

sj0
sj0 (@guest_602146)
June 4, 2018 11:48

Amex playing smart. extending benefits that they can afford to extend but are still lucrative. The 2 year warranty is easily the second best in the market. 120 days purchase protection is amazing. i doubt they’ll offer price protection thought….that just seems to bleed banks/insurance money because of various apps.

Brian C
Brian C (@guest_602144)
June 4, 2018 11:47

Awesome! Would love to see this with return protection too

Evan
Evan (@guest_602142)
June 4, 2018 11:45

Weird to see companies go different directions on this. Still no price protection from AmEx though.

Brian C
Brian C (@guest_602145)
June 4, 2018 11:48

But you have return protection. Worst case u can always return and re-buy.

Stan
Stan (@guest_602233)
June 4, 2018 15:45

They had price protection as a benefit then eliminated it around a decade ago.

Dima
Dima (@guest_602141)
June 4, 2018 11:44

Glad to see AMEX is moving in the opposite direction from Citi / Chase in terms of benefits.