Posted by Chuck on September 17, 2019
Credit Cards

Published on September 17th, 2019 | by Chuck

45

American Express Sending Out Statement Credits of Various Amounts and No One Knows Why (Uber?)

Update 9/17/19: Some people have received mailers saying that this credit was because Uber updated the app making it more difficult to use the credit offered on the Platinum card. Not entirely sure that is the same as this, as I think some people received credits on non Platinum cards and we had previously reported on other credits going out for that Uber issue.

Many people are reporting seeing a statement credit or various amounts appearing on their American Express statement today in amounts ranging from as little as $.05 to more than $50. No one seems to have any sort of explanation as to why these credits were issued.

I recall once getting one of these random statement credits from Amex last year, and the next day it was clawed back. That might happen this time as well.



45
Leave a Reply

avatar
 

  Subscribe  
newest oldest most voted
Notify of
Gadget 🕵️

Saying in my head: Amex, Pick me, Pick me!

Gadget 🕵️

0/5 🙁

Sevillada
Sevillada

Psychological warfare

DontbecheapIHG
DontbecheapIHG

Got a few, had them clawed back but for one account still have $1.89 for free

Sevillada
Sevillada

You’ll be checking every day to see when it gets clawed back

AKSF
AKSF

Now wait for the 1099s!

Hari
Hari

This!

Midnight
Midnight

1099 in which they decide 1 cent = 1 dollar would be better wouldn’t it?

SamL
SamL

I logged into AmEx to look, but unfortunately I got the pop-up that says:”No more free money for you. You’ve had enough already. We know you just saw that post on DoC and then came over here to see if AmEx had any more freebies for you but, nope, don’t even think about it.”

atrader4
atrader4

LOL! Maybe the crazy guy on the RAT team came into work drunk.

Pamami
Pamami

You are lucky!!!

For me, I saw a banner: Big Amex Rat is watching you!

Isaac Sobel
Isaac Sobel

Maybe $50 from referral bonus??

wilsonhammer
wilsonhammer

Personal or biz accounts? (or both?)

Mark
Mark

$32.52 “Credit for Amex error” on my personal Platinum. Nothing on my other 7 cards

DMitri
DMitri

No random credit for me, but when I logged it, they did ask that I confirm my annual income was $1,000,000,000.00

RAM

$35.89, was posted Aug 27; I don’t remember them last time I checked my accounts 2-3 days ago

Maverick
Maverick

Got the exact same amount on my Ameriprise Platinum.

Nigel
Nigel

Got the same amount on Platinum on 9/4

CR
CR

Exact same amount on my Schwab Platinum

David
David

AMEX is well known for these mysterious credits. Sometimes they send you a notice, sometimes they don’t. That said, these credits are generally caused by billing errors, such as billing you over your autopay amount, eligible cashback for a transaction that you didn’t get for whatever reason (disputes, credits, etc), billing you interest for stuff that was under active dispute that you paid for anyways, etc. It looks to me that AMEX runs a batch script once in a while to catch these edge cases they have missed so they generally come in batches with the same description.

bill 8
bill 8

Back in June I had a return on my biz plat card that left me with a $0.65 balance. Upon my statement I was issued a $0.65 credit. At the time my best guess was maybe Amex would rather eat that than deal with processing a payment if they cap credits like this at something nominal like $1 / year.

Master Allan
Master Allan

Low balance waivers for AMEX are reported as none. They’ll bill you for 1 cent due going as far as sending mail. Maybe this changed?

MTPDC
MTPDC

I’ve had a 44 cent credit on my Delta Gold for a few weeks. I chatted them today and they said I can make a payment of 56 cents and then they can apply the dollar to another card. They couldn’t tell me what it was for.

Eddy Cue
Eddy Cue

I haven’t checked my accounts yet but I got an email a few days ago saying that they made an error while calculating the earned MRs on one of my cards and that they would be adding the MRs in a few statement cycles. Not sure if this is related or not – weird that it’s happening on a large scale. Maybe they changed some software or protocol that caused some glitches

bax
bax

No love from Amex for moi…

Back to Top ↑