Posted by Chuck on September 23, 2019
Credit Cards

Published on September 23rd, 2019 | by Chuck

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American Express Sends Out Checks For Missing Uber Credit Glitch

[Update 9/23/19: another round of checks is going out, this time for slightly over $15. It’s for a missing month + a bit of interest.]

American Express is sending out reimbursement checks for Platinum cardholders who were affected by a glitch causing them to miss out on their Uber credit for December 2018, reports Milestomemories.

Uber changed their credits system so that all Uber credits come up as Uber Cash. As part of the change-over, some people had issues with accessing those credits. To compensate, Amex is sending out a check for the $35 + interest.

I’m unsure if Amex is simply cutting a check to anyone who didn’t use December’s credit, or if there are select people who the system didn’t work for.

Hat tip again to Milestomemories



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Frito Pendejo
Frito Pendejo

Just cancelled my last platinum as AF came up. Goodbye forever, Uber Eats.

LC
LC

never say never, im sure when amex realizes nobody uses their platinum cards anymore, youll get a NLL opportunity in future

Dudebro
Dudebro

Or you could take an upgrade offer from gold

Sevillada
Sevillada

Check your uber account every month 😉

Damian
Damian

Agree! Even if you’ve cancelled the card, it “pays” to keep it on your uber account

Nick
Nick

The credit promptly stopped for me after canceling earlier this year?

N0n0n
N0n0n

So far I’ve gotten 2 extra months.

Frank

How’s about a check for the fact that it was difficult to use that month anyway (and every month since)? No idea what the balance is and it’s not the default option. Plus I need to PAY to use it if the charge is over $15. Keep going amex and all I’ll be using the cards for is 4x on groceries — I’m sure you make a killing off that…

Fathiss
Fathiss

I call them every month when I have issues using and they always credit my account. This month finally they fixed so I could use the credit when going over $15.00. Option to use credit available then supplement with cc.

MrObvious
MrObvious

You know you’re not actually getting 4x on groceries from your Plat, correct?
#FirstWorldProblems

Steven
Steven

Pretty sure what he’s saying is the gold card is the only one he’ll use and it’ll only be for grocery. He stated all AMEX cards, not just plat.

z5
z5

i just wonder when will bce get the new design.

kc
kc

I was out of country last December so didn’t get a chance to use the credit. Today I received a $35+ credit on my platinum card named “Amex Error”. Looks like they just credited whoever didn’t use the credit, since it’s almost impossible to know who got the glitch and who didn’t

Rick
Rick

My refer a friend link isn’t working. Are you all having the same issue?

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