Posted by William Charles on August 24, 2019
Airline Rewards

Published on August 24th, 2019 | by William Charles

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British Airways Sends Out Cancellation E-mails In Error – Double Check Your Flights

British Airways pilots will be striking from on September 9th, 10th and 27th. A lot of flights have been cancelled/reschedule due to this, with British Airways sending out e-mails to customers affected. The issue is that some of these e-mails have been sent out in error for flights that have not been cancelled. This has the potential to be very damaging, as some people have already booked flights with competitors due to these cancellation errors. It’s recommended you check ‘manage my booking’ online to check the status of your flight. If you’ve proactively booked flights with competitors based on this error, I’d be contacting BA directly to ask for a full refund due to this error. It seems strange that BA has still not sent out corrections as of yet.

Hat tip to Points To Be Made



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YoniPDX
YoniPDX

Just one more reason to use CSR when you book award travel, CSR does cover industrial actions ( Strikes) for delays and trip interruption IIRC.

As EU 241 compensation and delay reimbursement is not available as strikes are viewed as beyond control of airlines.

Haven’t studied the new Canadian flight protection/remibursement.

So far this year we have been fortunate to avoid problems on our BA flights this year, between strikes and we were scheduled to fly day after original Brexit exit deadline last March thru LHR, as well other planned strikes and LHR shutdowns.

TATC
TATC

Actually from my understanding, Euro 261 covers strikes, since the airlines obviously can do something to avoid it, (for example by paying the employees more).

However, looks like in UK, the strikers need to give 14 days advanced notice, which will allow airlines to cancel 14 days in advance, which means no compensation is due since airlines will inform customers of the cancellations 14 days in advance.

YoniPDX
YoniPDX

OK thanks so that EJC court ruling means that last minute strikes would be covered under EC261

It’s a shame that we don’t have similar coverage in the US, when you see things like the 18 hour flight delay on 8.22.19 UA flight JFK to LA where hotel vouchers were not issued to passengers and they had to sleep in the terminal.

V
V

Does CSP give you the same trip insurance benefits as CSR?

YoniPDX
YoniPDX

V

Similar but not as strong – Trip Delay is 12 hours and not 6 Hours.

Both have delayed/lost luggage coverage with similar terms

Same for Trip Cancellation / interruption

That said the net cost of both cards the $55 net difference in AF

CSR $55 higher AF is recouped if your redeem as little as 25K UR through travel portal, or use roadside service a single time, I get out-sized ROI value from the PP at restaurants when traveling. CDW on car rentals is $75K (higher IIRC) – when visiting family, when in Hawaii, and when Int’l trips to places were a rental makes sense over Uber (if available) or taxi’s.

Purchase protection is far greater $10K for 120 days vs $500, which is nice peace of mind if your doing a Safari in Africa or and want to buy a nice DSLR and not have to worry about damage or theft/robbery.

CSR also offers $500 return protection – CSP none

YoniPDX
YoniPDX

Just add:
Chase dot com forward slash In front of both below to compare

card-benefits/sapphirereserve/travel

card-benefits/sapphirepreferred/travel

V
V

Thanks 🙂

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