Citi has announced the following:
- Please be advised that beginning October 18th, 2017, new Citi Price Rewind benefit requests must be submitted via www.citipricerewind.com, or by mail or phone at the mailing address/ phone number listed below. We will no longer process new Citi Price Rewind requests received via email or fax after this date. Also starting October 18th, 2017, you’ll be able to submit Citi Price Rewind benefit requests on lower prices you find on your own through www.citipricerewind.com.
Basically this just means no more submissions via e-mail/fax and you’ll be able to submit claims online. Previously you could get it automatically matched at www.citipricerewind.com, but you couldn’t submit a claim if it wasn’t matched. If you’re new to price protection, I’d strongly recommend reading our detail post on the subject.

