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calwatch
calwatch (@guest_727853)
February 27, 2019 02:26

Out of the Top 25 metros Chase isn’t in, there’s the Twin Cities, Charlotte, and St. Louis. They claim they’ll go to all Top 50 markets, which will still leave Honolulu at #56 out. https://finance.yahoo.com/news/chase-bank-charges-forward-branch-expansion-four-new-cities-213138346.html

k.m.
k.m. (@guest_727720)
February 26, 2019 20:25

maybe HI will have at least a branch? once i couldnt open a chase bank account to get a bonus because they didnt service here. 🙁

Tom
Tom (@guest_727702)
February 26, 2019 20:06

Confirmed that two branches will open here in Minneapolis/St. Paul this year and I have heard plans for up to 30 more over the next two years.

Alex
Alex (@guest_727606)
February 26, 2019 17:30

Currently drive an hour each way (45 miles) to do anything at a Chase branch, so this could be welcome.

bax
bax (@guest_727604)
February 26, 2019 17:29

Well, Chase needs to hire more competent employees. Here’re several issues I’ve recently encountered with Chase, one in-branch, one in general:

1) Frequently there’s nobody answering the phone at the only local branch. On the few times I did reach someone, first the person promised to have a branch manager call me back but nobody ever did, and second I booked an appointment over the phone only to be told later by the BRM that no appointment was booked on his calendar after having to wait nearly two hours past my appointment time.

2) I’m in a tussle with Chase right now, over whether the trade commissions I paid for the stocks I transferred into YouInvest should be factored into the cost basis. They claim “No.” which is mind-boggling. It’s been two days since I sent them links from Schwab and Fidelity showing how wrong they are on that front, and so far I’ve heard nothing nor seen the corrections being made.

3) Oh, and I called back into YouInvest regarding the answer to a question I asked on a previous call, with a specific reference number, I was told their system was down and they couldn’t find the question referenced.

JV
JV (@guest_727631)
February 26, 2019 18:00

If you dont agree with the cost basis, you can change it whenever you get a 1099B to factor in commissions.

luvschase
luvschase (@guest_727786)
February 26, 2019 22:50

Don’t use a commercial bank for investing needs. Your mistake, clearly.

Charlie
Charlie (@guest_727860)
February 27, 2019 03:36

Why would you want to transfer investment accounts from well-established brokers like Schwab and Fidelity to Chase?

Ann
Ann (@guest_727947)
February 27, 2019 12:18

Bonus program.

JV
JV (@guest_727596)
February 26, 2019 17:21

Hopefully branches come to the Southeast because most links end up not working for me to apply for a checking account.

Kenny M
Kenny M (@guest_727602)
February 26, 2019 17:29
  JV

Fingers crossed for central North Carolina.

JV
JV (@guest_727626)
February 26, 2019 17:58

If they do central NC i’ll be within the mileage to apply for a checking account for sure. I’m in Charlotte.

Eric
Eric (@guest_727591)
February 26, 2019 17:17

I caught Chase branded lollipops at a Mardi Gras parade in Alabama the other night. I wonder if that means they’re expending out here, or if the float rider was so cheap they picked up candy at a bank branch for throws…

Ann
Ann (@guest_727792)
February 26, 2019 23:03

LOL, I don’t think that would go very far at parade-throwing volume, those bowls on the bank counters don’t hold very many pieces of candy at a time. 😉

Munchy
Munchy (@guest_727572)
February 26, 2019 16:52

And of course, not ONE branch will open in NM. At least this way if they do I’ll be surprised. Expect nothing and you will never be disappointed 😉

Millennial Outrage
Millennial Outrage (@guest_727577)
February 26, 2019 16:58

Yeah, but you have Lotaburger, so fair’s fair.

Munchy
Munchy (@guest_737325)
March 19, 2019 21:03

Lol

Andrew D
Andrew D (@guest_727838)
February 27, 2019 00:46

At least you have a chase. TN doesn’t. Dominated by suntrust (rip) / first tn

Greg N
Greg N (@guest_728103)
February 27, 2019 17:36

It is amazing how many companies have locations in Utah, Colorado, Oklahoma, Arizona, and Texas, but no presence in New Mexico.

churnchurnchurning
churnchurnchurning (@guest_727568)
February 26, 2019 16:37

Personally, I think Chase is doing this wrong. Maybe I’m in the minority, but when I go to a bank branch, I want to talk with and have a real person take care of what I came in for. I don’t want to talk to a machine. Chase is really thinning down the number of humans working in branches by me and adding machines. I’m not a fan.

Davy
Davy (@guest_727645)
February 26, 2019 18:19

I believe you’ll be in the minority in this hobby. The only thing most of us do in a branch is ask what bonus we’re eligible for, open accounts that require in-person visits, or to do a cc spend for a bonus since those usually require in-personal so. Otherwise, don’t like eyeballs on my accounts!

PH
PH (@guest_727778)
February 26, 2019 22:32

Interesting, the branches in central Texas all have tellers still (I haven’t seen any that don’t – there are about 5-6 that I transact at regularly depending on where in town I’m at).

Ann
Ann (@guest_727790)
February 26, 2019 23:01
  PH

They installed fancy in-branch ATMs a couple years ago (with the specific intent of cutting staffing) in my/many areas, and permanently closed a couple of the teller windows behind where they stuck the ATMs, but do still have some human tellers at all times, just not as many. I go to the human ones unless there’s a long wait and I’m short on time.

Frank
Frank (@guest_727561)
February 26, 2019 16:29

Great for bonus lovers but their actual bank product is awful. Fees on both checking and savings accounts at the most basic level. Only hold the account to keep them happy while I hit 5/24. Easy to stop by the branch to get things done but that’s once in a blue moon.

Gadget
Gadget (@guest_727582)
February 26, 2019 17:03

This, exactly! You forgot to mention the instant fraud alerts and forced 3 way calling for transferring your own money. I welcome the bank bonus coupons, but they can only be used 24 months apart now.

Sean
Sean (@guest_727619)
February 26, 2019 17:48

ran into this myself. did an ach transfer from a bofa business checking to chase business checking and they shut everything down. There was a few hour hold for Bofa the first time and they told me I needed to call back and do this later. Was quite the inconvenience.

YK3
YK3 (@guest_727730)
February 26, 2019 20:38

I actually love Chase, but I think it’s product of being in NYC at the center of their operations. They have locations everywhere in the city, and all the ATMs have cardless access so I don’t have to carry a debit card around to access cash. Their bill pay service is very reliable, albeit with a clunky interface. But until another bank offers the level of cardless access that Chase does (Wells Fargo is admittedly close but lack the sheer number of branches here), they’ll be my primary bank.

I’ve never had fraud alert issues with them.

Abey
Abey (@guest_727741)
February 26, 2019 20:54

And they have the newest quickest most modern ATM machines where (among others) you could select which bills to recieve on a withdrawal and you could deposit up to 200 bills at once.

luvschase
luvschase (@guest_727785)
February 26, 2019 22:49

what? Their atms are brutally slow for any single transaction. It’s odd that ATM’s were faster 15 years ago than today. Regression from large corporations, who would have thunk?

blah blah
blah blah (@guest_727800)
February 26, 2019 23:27

and i can withdraw singles, where are crucial in certain transactions.